Assistant Service Manager - England

Community Integrated Care; Bromsgrove; Hybrid; GBP 32,000 - 40,000; Full time

Benefits offered by this job

DBS paid

Pension scheme

Flexible hours

Casual dress

Discounts

Job summary

Community Integrated Care is seeking an Assistant Service Manager in Bromsgrove to oversee the day-to-day management of a new supported living service. You will deputise for the Service Manager and lead a team to deliver person-centred outcomes for the individuals supported.

The role requires experience with learning disabilities and autism, a track record of coaching teams in Positive Behavioural Support, and a commitment to safeguarding and relevant legislation.

Qualifications

• Experience working with people with learning disabilities, autism and/or complex needs.
• Experience leading and managing high performing teams.
• Willingness to work towards or hold a Level 5 Health and Social Care Diploma (or equivalent).
• Knowledge of safeguarding, Mental Health Act and Mental Capacity Act.

Responsibilities

• Support day-to-day management of a new supported living service.
• Deputise for the Service Manager in their absence.
• Lead and develop staff teams to deliver person-centred outcomes.

Skills

Leadership

Communication

Autism/LD experience

Education

Level 5 Health and Social Care Diploma

Job description

The opportunity and what makes Community Integrated Care a great place to work

Community Integrated Care is currently seeking a dedicated and compassionate health and social care professional for an Assistant Service Manager based in Bromsgrove.

Benefits & USP’s:

• Salary of £36000 per year
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive senior leaders
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of ‘Your Life, Your Choice’ and our strategy ‘Best Lives Possible’.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development.

We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Who you’ll be supporting & more about the role:

We currently have an exciting opportunity for a caring, compassionate and talented Assistant Service Manager. Reporting into the Service Manager, you will support with the day-to-day management of a new supported living service for a young lady transitioning from hospital to her new forever home in Bromsgrove. You will also be expected to deputise for the Service Manager in their absence.

B is an amazing, young autistic woman with a wicked sense of humour, boundless energy, and with a genuine interest in and caring nature towards others. If you like animals (especially guinea pigs), drama and having a laugh – you will be a good match for B.

You will have significant experience of working with people with learning disabilities, autism and/or complex needs. Ideally you will have experience of working with people with Pathological Demand Avoidance. You will have a strong track record of leading and managing high performing teams. You will possess or be willing to work towards a relevant management qualification e.g. Level 5 Health and Social Care Diploma (or equivalent).

The ideal candidate will possess the essential qualities to lead and work as part of a team. You will create and oversee a psychologically safe environment for B, yourself, and your team. You must be familiar with working reflectively within your own practice and supporting staff teams to engage in reflective practice to ensure the best strategies for the people supported.

You will have experience of directly coaching colleagues in Positive Behavioural Support strategies to improve wellbeing and quality of life, whilst reducing behaviour that challenges and the use of restrictive interventions. With a demonstrable commitment to continued professional development, you will hold or be willing to work towards a Coach level qualification in Positive Behavioural Support. You will have a sound working knowledge of safeguarding, the Human Rights Act, the Mental Health Act and the Mental Capacity Act.

With excellent communication skills, you will have experience of building positive relationships with individuals, their families and other key stakeholders including local authorities and ICBs. You will be confidence and competence working within a multi-disciplinary team. Prior experience of supporting individuals to transition from in-patient services would be advantageous.

You must be willing to work flexibly, working across a 24 hour/7 day rota.

About you:

This is a great opportunity to make a genuine difference, where you will be responsible for leading an engaged and motivated team to change lives and deliver person-centred outcomes for every person we support. You will also take the lead by driving performance, setting the pace and direction within services, promoting a positive and passionate culture, and ensuring that services are appropriately and effectively resourced to change lives for the better.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support.

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.