Assistant Service Manager

The Avenues Trust Group; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading charity as an Assistant Service Manager, where you will support adults with complex needs at Hope House. This full-time role involves team leadership, ensuring safety and promoting positive living experiences. With flexible hours and comprehensive training, it's an opportunity to make a lasting impact.

Benefits

High quality training

Paid enhanced DBS check

Flexible working

Shopping discount via Blue Light Card

Paid annual leave (pro rata)

Contributory pension scheme with life assurance

Confidential 24/7 health portal access

Recommend a Friend scheme

Qualifications

• Experience in managing and leading a team in a care environment.
• Understanding of the social care sector.
• Full UK driving license required.

Responsibilities

• Manage and lead a team to provide high-quality support.
• Reinforce a culture of continuous improvement.
• Act as Service Manager in their absence.

Skills

Team Management

Understanding of Social Care

Positive Risk Taking

Support and Coach

Job description

Avenues is a community where people smile, laugh, grow and achieve great things.

We are looking for a full time (39 hours) Assistant Service Manager to join the team at Hope House in Kesgrave.

Hope House supports 4 adults with complex physical health needs and non verbal communication. Each person has their own interest which are pursued outside of the service and this range from carriage riding to sailing.

The role requires you to be fully flexible hold a Full UK driving license.

You will have the amazing opportunity to make a wonderful impact on people’s lives by supporting the service manager to build and lead a great team, receiving full support from the beginning of your journey with us.

We just ask that you share our values, and you have a fun, positive and can-do attitude!

Our ideal Assistant Service Manager looks like this!

• Work with your Service Manager to manage and lead a successful and positive team.
• Understands the balance between keeping people safe and promote positive risk taking.
• Have a good understanding of the social care sector and how it benefits and impacts the people we support.
• Support your team to stay up to date with policies and procedures to carry out and maintain safe and best practices.
• Support the Service Manager to recruit new employees and develop and manage your staff team in a fair and consistent manner.
• Work with your Service Manager to reinforce a positive culture of continuous improvement.
• Act as the Service Manager in their absence.

For more details about the role, please have a look at the role profile.

Benefits you can expect:

• High quality training that supports your career development.
• Paid enhanced DBS check.
• Flexible working.
• Shopping discount via Blue Light Card and The Benefits website.
• Paid annual leave (pro rata).
• Contributory pension scheme with life assurance.
• Free and confidential 24/7 access to a health portal, counselling and support.
• Recommend a Friend scheme – earn up to £50.

About us:

Avenues Group is a specialist charity provider of supported living, residential care and outreach services for people with autism, learning disability and complex needs.

We believe that everyone should have the opportunity to be an active citizen and engaged in the community where they live. We work across Kent, London, Surrey, Sussex, Hampshire, Essex, Suffolk, Cambridgeshire and Shropshire.

We know that well-supported people support people well, and we invest in our employees so everyone can thrive. We offer excellent career and development opportunities across the organisation.

You’ll become part of our strong Avenues community, which is there to support you each day.

Your values should match ours:

Respect: We treat people as we would wish to be treated ourselves.

Excellence: We don’t settle for okay; we are determined to achieve more.

Integrity: We do the right thing, even if it takes more time and effort.

Pride: The work we do is something we want to tell others we are part of.

Contact us!

If the role appears and you don’t quite meet all the above criteria but share our values and are willing to learn please do get in touch with us. We believe that a good Assistant Service Manager with the right values can be supported to develop the skills needed. We will support you with excellent training, ongoing coaching and other benefits.

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at interview stage.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

We’re there for you, from your first conversation with our recruitment team, to day one of your induction, and throughout your career.

Apply or get in touch with us today – we look forward to hearing from you.