Assistant Service Manager

Dimensions; Edgware; On-site; GBP 32,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Locality Manager to enhance person-centred care for individuals with complex needs. This role offers the chance to work closely with a vibrant team, supporting a young woman with learning disabilities and various challenges. You will help guide your team, manage service budgets, and build meaningful relationships with families and professionals. With a commitment to ongoing development, this position promises a rewarding career path in a supportive environment focused on making a positive impact. If you are ready to step into a leadership role and make a difference, apply today!

Benefits

Up to 35 days’ annual leave

Staff discount shopping scheme

Employee Assistance Programme

Salary advance scheme

Pension scheme

Long Service Awards

Qualification scheme

Employee recognition scheme

Discounted health and dental cover

Life Assurance

Qualifications

• Experience with complex behaviours and a wide range of needs is essential.
• Ability to manage workload and develop positive relationships.

Responsibilities

• Support the Locality Manager in leading a team and providing quality service.
• Manage rotas and recruitment while delivering direct support.

Skills

Support work experience

Building relationships

Leadership

Communication

Time management

Education

Diploma Level 3 in Health and Social Care

Job description

Are you ready to elevate your career in support work? If you’re passionate about person-centred care and looking to take on more responsibility while continuing to make a direct impact, we have the perfect opportunity for you!

If you share our values, this is a superb opportunity to join us as an Assistant Locality Manager, providing day-to-day support to your Locality Manager, gaining expertise and experience both within the office and across a complex home in Edgware.

You’ll be working in a vibrant home supporting a young woman with a learning disability, Smith-Magenis Syndrome, ADHD, and PTSD. Despite her challenges, she brings a great sense of humour, loves British comedy, enjoys music, and thrives in the community. A trip to the Stables due to her love of horses.

We’re looking for someone who:

• Has strong support work experience with complex behaviours
• Can build meaningful relationships and communicate with warmth
• Is committed to making a positive difference
• Is ready to step up into a leadership role

It would be ideal that you come to this role already having a good background in support work with complex behaviours. Willing to engage and make a positive difference.

Salary: £31,771.73 per annum + 10% off-rota allowance (£3177.07)

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme – now 7 years in a row!

About the role

This is your opportunity to build your skills and expertise:

• Supporting the Locality Manager to guide, motivate and encourage your team to provide a quality service in line with our values, policies and practices.
• Working with relatives and outside agencies - including health professionals, social workers and advocates - to meet the needs of the people we support.
• Establishing and monitoring service budgets.
• Managing person-centred rotas and the recruitment of new team members.
• Leading by example and being a positive role model for your team.
• Delivering direct support, dividing your time between supporting people and working in the office.

About you

You already have proven professional qualities, including:

• Experience of working with people with a wide range of needs - for example, autism and complex learning disabilities
• The ability to prioritise workload, manage your own time, delegate tasks and meet deadlines.
• Up-to-date knowledge of the personalisation agenda and Active Support provision.
• The personality to develop positive working relationships across Dimensions – including the people we support, their families, internal colleagues and external agencies.
• The willingness to work towards a Diploma Level 3 in Health and Social Care/Leadership and Management for Care Services.

Your rewards

In return for your hard work and dedication, we offer ongoing development opportunities and the strongest possible prospects, plus a range of great benefits including:

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’
• Employee Assistance Programme
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People'
• Discounted health and dental cover
• Life Assurance
• Bike to Work Scheme
• Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

Apply now

If you have any questions or would like to discuss the role in more detail, please call Manager’s name on Manager’s tel. no.

An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
We welcome applications from everyone who has the right to work in the UK and value diversity in our workforce.
As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training, and career development of disabled employees.
As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
We now have British Sign Language (BSL) translated videos for all of our recruitment communications.