Assistant Restaurant Manager

BaxterStorey; London; On-site; GBP 28,000 - 34,000; Full time

Job summary

Join a leading hospitality brand as an Assistant Restaurant Manager at a prestigious venue in London. In this full-time position, you'll oversee restaurant operations, train staff, and ensure exceptional service standards are met. Enjoy benefits such as a generous holiday allowance and an enhanced pension scheme while working in a dynamic and diverse environment.

Benefits

50% discount across Searcys venues

Enrolment into the Searcys enhanced pension scheme

Up to 33 days annual leave

Access to everyday discounts

Meals provided on shift

Qualifications

• Experience managing daily restaurant operations and dinners.
• Strong business acumen and initiative-taking mindset.
• Excellent communication and customer care skills.

Responsibilities

• Manage the restaurant and liaise with staff on operations.
• Train staff to meet department standards.
• Handle customer complaints and conduct regular checks for maintenance.

Skills

Product knowledge

Team management

Customer care

Financial acumen

Communication

Job description

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The Barbican is one of London’s most iconic buildings in the heart of the City and an incredible backdrop for all types of events, from meetings to elaborate weddings.

If you are looking for a unique venue away from the hustle and bustle of the City, The Barbican Conservatory provides a botanical oasis famous for its cascading plants, high glass roof, and tranquil fish pools, making it a wonderful space to entertain guests.

As an Assistant Restaurant Manager at our Brasserie, you will receive the following industry-leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys enhanced pension scheme
• Up to 33 days annual leave
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venues

Job Description

Job Type: Full Time

Salary: up to £33,600pa

Venue closed on Sundays

As an Assistant Restaurant Manager at Searcys Barbican Brasserie, you will plan, organise, and deliver a successful operation of all events and hospitality with the relevant department heads' assistance.

Key Responsibilities:

• Liaise with other key personnel, including Restaurant, BOH, and sales departments, to deliver service that meets and exceeds client expectations.
• Manage the restaurant and staff, liaising with them daily regarding business operations and staff delegation.
• Train or provide training to staff to ensure they operate according to department standards, including agency or casual labour as required.
• Monitor standards achieved in your department and report any concerns to line managers.
• Liaise with key personnel in all crucial areas (kitchen, events, restaurant, bar) to ensure food and service provision are consistent and align with pre-agreed standards.
• Handle customer complaints courteously and effectively, referring all complaints to the general manager when necessary.
• Conduct regular checks of event areas for maintenance, housekeeping, and health and safety issues, reporting problems requiring immediate attention to the facilities department.
• Deputise for the Restaurant Manager in their absence or when delegated.

Qualifications

• Excellent product knowledge (food/beverage).
• Experience in managing daily restaurant operations and dinners.
• Strong business acumen.
• Excellent communication and customer care skills.
• Initiative-taking, innovative mindset, and awareness of current market trends.
• Financial acumen.
• Experience in team management and leadership.

Additional Information

Searcys, Britain’s oldest catering and restaurant brand established in 1847, is renowned for Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.

Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. We value individuality and embrace diversity within our teams, which are the cornerstone of our success.

If you share our passion for hospitality and seek a dynamic work environment that celebrates your strengths, we invite you to join our team!