Assistant Restaurant Manager

The Torridon; Achnasheen; On-site; GBP 19,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly rate and additional

Full training and personalised plan

Live in accommodation onsite withStaff

Discounted rooms for friends andFamily

50% discount on food in ourrestaurants

Access to staff activities and estate

£250 to develop skills

Supportive team environment

Job summary

The Torridon in Scotland is seeking an Assistant Food & Beverage Manager to lead frontline service and uphold five-star standards across breakfast, lunch, dinner and room service.

You’ll work closely with the Head Chef and other departments, train and support the team, and help deliver memorable experiences for guests while championing ESG initiatives and sustainable practice in a truly unique Highland setting.

Qualifications

• Guest-first approach and high standard expectations.
• Ability to communicate clearly and take ownership when plans deviate.
• Friendly, aspirational, and honest attitude with willingness to develop others.
• Willingness to lead by example and share core values: Daring, Driven, Passionate and Integrity.

Responsibilities

• Lead food and beverage service across meals delivering five-star standards.
• Host and coordinate service in the manager's absence.
• Handle guest queries and complaints per Forbes Standards.
• Collaborate with Head Chef and other departments to coordinate service.
• Train and support team, provide feedback, develop yourself.
• Support stock control and other departments as needed.
• Assist with health and safety audits and allergen compliance.
• Promote ESG policy and Green Team initiatives.

Skills

Guest-first approach

Team development

Staff training

Communication skills

Job description

The Torridon is a luxury Highland resort set on the shores of Upper Loch Torridon, surrounded by some of Scotland’s most dramatic landscapes. As part of the Relais & Châteaux collection, we are proud to offer a warm, personal style of hospitality alongside exceptional food and drink experiences.

Our food and beverage offering is at the heart of what we do—from ourMichelin Star and Green Michelin1887 restaurant, to our more relaxed dining Bo and Muc . Every guest experience is rooted in our surroundings, our people, and a genuine sense of care and attention.

At The Torridon, our purpose is to create incredible memories for people in a place like no other. We are looking for an Assistant Food & Beverage Manager who shares our passion for friendly, faultless hospitality and making every guest feel special.

Supporting the management of our Food and Beverage team and reporting to the Restaurant Manager, you will help deliver smooth day-to-day service, exceed guests’ expectations and create memorable experiences of escape and adventure.

What you’ll do

• Help lead food and beverage service across breakfast, lunch, afternoon tea, dinner and room service, delivering The Torridon’s five-star standards.
• Host and coordinate restaurant service in the Food & Beverage Manager’s absence, anticipating guests’ needs and adding thoughtful touches to their experience.
• Handle guest queries and complaints in line with Forbes Standards, and communicate any service or quality concerns to the Food & Beverage Manager.
• Work closely with the Head Chef and other departments to keep service coordinated and build the team’s food and service knowledge.
• Train and support team members, provide constructive feedback and invest in your own continuing professional development.
• Assist with stock control and support other departments when needed.
• Support health and safety audits and ensure compliance with food hygiene and allergen requirements, while creating an environment where colleagues feel comfortable speaking up.
• Help embed our environmental, social and governance (ESG) policy, communicate our sustainability approach and Earth Check to guests, colleagues and suppliers, and take an active part in Green Team initiatives.

What you’ll bring

You will bring a guest-first approach, a commitment to high standards and the confidence to support a team through busy service. You will communicate clearly, use sound judgement and take ownership when things do not go to plan.

We are looking for someone who is friendly, aspirational and honest, who enjoys challenging themselves and developing others. You will help lead by example and share our core values: Daring, Driven, Passionate and Integrity.

• Competitive hourly rate and additional Tronc

• Full training and a personalised training plan to allow you to professionally develop

• Live in accomodation onsite with staff meals provided

• Discounted rooms for friends and family

• 50% discount on food in our restaurants

• Access to staff activities and use of the surrounding estate as well as monthly BBQ's

• Opportunities for training and development and £250 to develop skills

• A supportive team environment in a truly unique setting