Assistant Restaurant General Manager

Taco Bell - Liverpool Bold Street; Liverpool; On-site; GBP 33,000 - 37,000; Full time

Benefits offered by this job

28 days annual leave

Staff discount

Company pension scheme

Comprehensive training & development

Clear progression pathway to RGM

Job summary

Taco Bell - Liverpool Bold Street is seeking an Assistant Restaurant General Manager to lead shifts, coach teams, and deliver memorable guest experiences at our Liverpool restaurant. This is a full-time, permanent role with a 45-hour week and a competitive salary.

You will partner with the Restaurant General Manager to drive service standards, manage daily operations, and develop people through hands-on training, with a clear progression pathway to Restaurant General Manager and ongoing

Qualifications

• Experience coaching and developing team members.
• Strong leadership and people management skills.
• Focus on customer service and guest satisfaction.
• Ability to lead in busy retail/hospitality settings.

Responsibilities

• Lead shifts and coach Shift Managers and Team Members.
• Drive memorable guest experiences reflecting our Live Mas values.
• Oversee daily operations, food quality, safety, and compliance.
• Support sales growth and profitability through team performance.

Skills

Coaching & development

Leadership

Customer service

Team building

People development

Job description

Assistant Restaurant General Manager

Who We Are

Taco Bell isn't your typical fast-food restaurant - we're a Quick Experience Restaurant (QXR), which means we're not just about speed, we're about creating memorable experiences. We're a Mexican-inspired brand that's all about Live Mas.

We're looking for people who want to be part of something bold, fun, and different - not just serve food, but create moments that make people's day better.

The Live Mas Culture

Working at Taco Bell means embodying our Live Mas values every shift:

• Mas Heart - Show genuine care for customers and your team, create connections, and make everyone feel welcome
• Mas Value - Deliver quality at the right price, make every penny count, and give customers reasons to come back
• Mas Flavour - Bring bold, exciting experiences to life - be creative, have fun, and make every shift memorable

Job Details

• 45-hour per week contract
• Competitive salary with performance incentives
• Full-time, permanent position
• £32,500 per year

What You'll Do

• Build people capability - Coach and develop Shift Managers and Team Members, creating a culture that embodies Mas Heart, Mas Value, and Mas Flavour
• Drive memorable experiences - Partner with the RGM to ensure every customer interaction reflects our QXR commitment
• Own operational excellence - Support the management of daily operations, food quality, safety, and compliance
• Grow the business - Help drive sales growth and profit through strong team performance and operational focus
• Lead by example - Demonstrate Live Mas values every shift and help your team do the same

What We're Looking For

• A Live Mas attitude - Someone who leads with energy, authenticity, and genuine passion for the brand
• Mas Heart in action - You have experience coaching and developing team members; you build strong relationships and create belonging
• Proven leadership - Experience as a Supervisor, Team Leader, or Assistant Manager in busy retail, hospitality, or customer service
• Business mindset - Understanding of P&L, sales performance, and operational standards
• Hunger to grow - Willingness to learn and desire for progression into the RGM role

What You'll Get

• 45-hour per week contract with competitive salary
• 28 days holiday annually
• Comprehensive training & development including apprenticeships at every level
• Staff Discount
• Company pension scheme
• Clear progression pathway to Restaurant General Manager
• The chance to build something special and grow with the brand