Restaurant General Manager

Taco Bell - Middlesborough Eston; Tees Valley; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

28 days holiday

Training & development

Employee discount

Company pension

Leadership progression

Brand growth opportunities

Job summary

Taco Bell Middlesborough Eston is seeking a Restaurant General Manager to lead daily operations, coach the management team, and deliver the Live Mas guest experience. You will own the restaurant's performance, set the tone for a fun, energetic environment, and ensure high standards of service, safety, and compliance.

This full-time, permanent role offers a competitive salary, a performance bonus structure, and development opportunities across the brand.

Qualifications

• Strong leadership and people-management skills.
• Experience managing a fast-paced restaurant.
• Proven ability to drive sales and profitability.
• Eligibility to work in the UK.

Responsibilities

• Lead and coach the restaurant management team and crew, creating a culture rooted in Mas Heart, Mas Value, and Mas Flavour.
• Deliver memorable guest experiences and ensure every interaction reflects our Live Mas commitment.
• Own the restaurant's P&L, drive sales growth, and deliver strong profitability.
• Set the tone by leading by example, embodying Live Mas values and fostering recognition, engagement, and fun.
• Drive operational excellence by ensuring safe, legal, and compliant daily operations across all areas.

Job description

Restaurant General Manager

Who We Are

Taco Bell isn't your typical fast-food restaurant - we're a Quick Experience Restaurant (QXR), which means we're not just about speed, we're about creating memorable experiences. We're a Mexican-inspired brand that's all about Live Mas.

We're looking for people who want to be part of something bold, fun, and different - not just serve food, but create moments that make people's day better.

The Live Mas Culture

Working at Taco Bell means embodying our Live Mas values every shift:

• Mas Heart - Show genuine care for customers and your team, create connections, and make everyone feel welcome
• Mas Value - Deliver quality at the right price, make every penny count, and give customers reasons to come back
• Mas Flavour - Bring bold, exciting experiences to life - be creative, have fun, and make every shift memorable

Job Details

• 45-hour per week contract
• Competitive salary with performance bonus structure
• Full-time, permanent position

What You'll Do

• Build people capability - Lead, coach, and develop your management team and crew, creating a culture rooted in Mas Heart, Mas Value, and Mas Flavour
• Deliver memorable QXR experiences - Ensure every customer interaction creates moments that matter and reflects our commitment to experience over transaction
• Own business performance - Lead the restaurant's P&L, drive sales growth, and deliver strong profitability
• Set the tone - Lead by example, embodying Live Mas values and creating an environment of recognition, engagement, and fun
• Drive operational excellence - Ensure safe, legal, and compliant daily operations across all areas

What We're Looking For

• A Live Mas attitude - Someone who leads with energy, authenticity, and genuine passion
• Proven leadership - Experience leading and developing teams in operational, fast-paced environments
• Mas Heart in action - You build strong relationships, create belonging, and genuinely care about your people's growth
• Business acumen - Strong P&L management, sales performance, and strategic thinking
• Drive and passion - Natural energy, resilience, and a 'can do' mentality
• Eligibility to work in the UK on a full-time, permanent basis

What You'll Get

• 45-hour per week contract with competitive salary
• Performance bonus structure based on business results
• 28 days holiday annually
• Comprehensive training & development including apprenticeships at every level
• Employee discount on delicious food
• Company pension scheme
• Leadership development and progression opportunities
• The chance to build a thriving restaurant and grow with the brand