Assistant Regional Facilities Manager

Workman LLP; Milton Keynes; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading independent commercial property management specialist is seeking a Facilities Manager to oversee property management services across Milton Keynes and Reading. This role involves managing budgets, ensuring compliance, and building client relationships. The ideal candidate will have a proactive approach, strong communication skills, and relevant qualifications. Benefits include a full-time contract, discretionary bonuses, healthcare, and lifestyle perks.

Benefits

Discretionary annual bonus

Healthcare

Life insurance

Wellness programs

Company car

Laptop

Phone

Gym membership

Cycle-to-work scheme

Additional holidays for long service

Qualifications

• Demonstrable experience in site/facilities management.
• Knowledge of relevant codes of practice and legislation.

Responsibilities

• Support facility and property management services.
• Manage Health and Safety compliance by suppliers.
• Conduct regular property inspections and instruct remedial works.

Skills

Communication

Problem Solving

Attention to Detail

Time Management

Education

Degree level qualification

IWFM qualification or equivalent

Job description

ABOUT THE ROLE

You will be responsible for supporting the provision of facility and property management services to the designated properties in accordance with specifications and KPIs.

You will work within established FM and Property Management teams, reporting to the Regional Facilities Manager, and ensure regular and direct communication with clients across Milton Keynes and Reading areas.

Managing contracted planned/reactive FM service delivery by suppliers and contractors across multiple disciplines, as well as ad-hoc works. You will be responsible for drafting and managing budgets and expenditure throughout the service charge year. Contracts should be reviewed regularly to ensure value for money, with specifications prepared and contracts tendered with assistance from relevant consultants where applicable.

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with clients, occupiers, and colleagues is crucial for success. Proactiveness and going above and beyond are expected.

You will assist in the preparation and management of Service Charge budgets for all multi-let properties in the portfolio, monitor expenditure, and perform annual reconciliations based on RICS and client timelines.

Clients may seek your professional advice and support regarding value enhancement assets, rent reviews, lettings, and lease renewal programs.

Upselling specialist services and leveraging knowledge from our Environmental and Sustainability team, Property Management, Building Surveying services, and introducing placemaking initiatives alongside our Activate team will help maximize the professional services we offer.

Other duties will include:

• Managing Health and Safety compliance by all suppliers, ensuring permits and permissions for works are raised to cover any contract and ad-hoc works.
• Assisting with management of onsite staff including building managers, site receptionists, and security guards where applicable.
• Conducting regular property inspections of common areas and tenants’ spaces, instructing remedial works as needed.
• Being available to assist with emergency call-outs outside of regular hours, e.g., liaising with suppliers to ensure urgent attendance.
• Assisting the RFM with regular contract reviews to ensure value for money.

WHAT WE EXPECT FROM YOU

A proactive, practical, and positive work approach is required. Excellent and professional communication skills with the ability to build credibility among clients are essential. You should have demonstrable experience in site/facilities management within the Managing Agent environment. Knowledge of relevant codes of practice and legislation, including the Service Charge Code of Practice, is necessary. Show enthusiasm and commitment to both client and tenant requirements.

• Attention to detail, problem-solving, and time management skills.
• Extensive knowledge of property management practices employed by our main competitors.
• Degree level qualification and/or IWFM qualification or equivalent.
• Qualified to IOSH Level.
• Hold a full UK driving license.

WHY WORKMAN?

• Attendance at the office as required.
• Full-time contract (35 hours/week) with flexible start times.
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance, and wellness programs.
• Company car, laptop, and phone.
• Additional holidays for long service, your birthday off, and an extra day between Christmas and New Year.
• Lifestyle benefits such as gym membership, cycle-to-work scheme, and holiday purchase/sell options.
• Social events including a company-wide Christmas party.
• Generous referral bonuses.

ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman holds an esteemed position in the property industry.

We pride ourselves on longstanding relationships with clients, some exceeding 25 years. Our clients include leading institutional and sector-specific investors, private property firms, public sector bodies, and overseas investors.

We value the unique skills of our employees and their contributions.

For more information on working for Workman, please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer committed to recruiting a diverse workforce in accordance with the Equality Act 2010.

This job description is not part of your employment contract, and duties may be amended as needed.