Assistant Facilities Manager

Sodexo Group; Cambridge; On-site; GBP 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Assistant Facilities Manager, der eine Schlüsselrolle bei der Bereitstellung außergewöhnlicher Dienstleistungen spielt. In dieser spannenden Position sind Sie dafür verantwortlich, die Teams vor Ort zu leiten, die Kundenzufriedenheit sicherzustellen und kontinuierliche Verbesserungen in den Betriebsabläufen voranzutreiben. Sie werden auch für die Einhaltung von Gesundheits- und Sicherheitsstandards verantwortlich sein, während Sie gleichzeitig innovative Lösungen zur Verbesserung der Servicequalität entwickeln. Diese Rolle bietet Ihnen die Möglichkeit, in einem dynamischen Umfeld zu arbeiten und einen echten Einfluss auf die Qualität der Dienstleistungen zu haben.

Benefits

Zugriff auf Online-Plattform für Wohlbefinden

Umfangreiches Mitarbeiterhilfeprogramm

Zugang zu einem 24-Stunden-GP-Service

Sodexo Rabattsystem

Pensionsplan

Fahrrad-zur-Arbeit-Schema

Erweiterte Leistungen und Urlaubsrichtlinien

Qualifications

• Starke Kommunikations- und Kundenservicefähigkeiten mit Fokus auf Kundenzufriedenheit.
• Proaktive Problemlösungskompetenz und kommerzielles Bewusstsein.

Responsibilities

• Leitung der vor Ort Teams zur Bereitstellung außergewöhnlicher Dienstleistungen.
• Überwachung der Wartung von FM-Ausrüstungen und Einhaltung von Gesundheits- und Sicherheitsstandards.

Skills

Kommunikationsfähigkeiten

Kundenservice

Organisationsfähigkeiten

Problemlösungsfähigkeiten

Führungsfähigkeiten

Education

Abschluss in Betriebswirtschaft oder verwandten Bereichen

Job description

• Opportunities for professional development
• Plus our Sodexo employee benefits package

Cambridge CB1 2FB - Full time

Empowering our people. Empowering your career

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

We are currently seeking a dedicated and dynamic Assistant Facilities Manager to join our team and play a key role in driving excellence and innovation

As an Assistant Facilities Manager you'll:

• Customer & Client Focus: Lead on-site teams to deliver exceptional service, manage soft services, space planning, and act as primary client liaison, ensuring satisfaction and proactive service delivery.
• Operational Excellence: Oversee FM equipment maintenance, compliance with Health & Safety, Environmental standards, and manage suppliers, contractors, and finance processes effectively.
• Continuous Improvement & Risk Management: Drive service improvements, manage health, safety, and risk protocols (COSHH, manual handling, evacuation coordination), and maintain high workplace standards.
• Leadership & Collaboration: Recruit, train, supervise, and engage team members, providing induction, development, and consistent support, while collaborating professionally with colleagues, clients, and suppliers.
• Reporting & Innovation: Provide timely reporting to Facilities Manager, assist on projects, manage employee records, and seek innovative, cost-effective service delivery enhancements.

What we're looking for:

• Strong communication, customer service, organisational, and administration skills, with a focus on client satisfaction and quality of services provided.
• Proactive problem-solver with commercial awareness, rigorous results management, and the ability to work independently under pressure.
• Skilled in performance monitoring, business consulting, and supporting innovation, change, and brand notoriety initiatives.
• Knowledgeable in Health & Safety, HR service delivery, employee engagement, and learning and development practices.
• Team player with leadership capabilities, a can-do attitude, and a commitment to continuous growth for both self and business

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance tobe part of something greater.

Belong in a company and team that values you foryou.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications