Assistant Personal Assistant - APA - General Surgery/Vascular

NHS Jobs; Crewe; On-site; GBP 22,000 - 28,000; Full time

Job summary

NHS Jobs is seeking an Assistant Personal Assistant for General Surgery/Vascular to support the secretary team with administrative tasks and coordination. The role involves editing clinical letters using Fluency, managing patient pathways, and arranging OPD appointments.

Effective communication with Consultants and departments, plus handling patient queries by phone, are essential to meet performance targets within the team.

Qualifications

• Experience in providing administrative support in a medical setting is beneficial.
• Strong communication and organisational skills are required.
• Ability to coordinate with multiple departments and staff to meet targets.

Responsibilities

• Provide administrative support to the secretary team.
• Edit clinical letters using Fluency transcription software.
• Close patient pathways and referrals; RTT pathways knowledge essential.
• Liaise with consultants and other departments/colleagues.
• Arrange outpatient department appointments.
• Handle patient queries by telephone and work as part of the team to meet targets.

Skills

Administrative support

Communication skills

Teamwork

Telephone handling

Tools

Fluency transcription

Job description

Assistant Personal Assistant - APA - General Surgery/Vascular

Provide administrative support the secretary team. Transcription editing of clinical letters using the Fluency. Closing of patient pathways and referrals - Knowledge of RTT pathways essential. Liaising with other departments/Consultants and other colleagues. Arranging OPD appointments. Patient contact/queries on the telephone. Working as a team member to ensure that targets are met.