Assistant Nights Manager

De Vere; Windsor; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Free meals on duty

Leisure Club access

Birthday day off

Staff travel rates

28 days holiday

Career progression

Employee assistance programme

Wagestream access

Life Assurance

Job summary

De Vere Beaumont Estate in Old Windsor is seeking an Assistant Night Manager to support the Night Manager and ensure the hotel runs smoothly through the night. You will supervise the Nights team, perform regular walk rounds, assist with the night audit and coordinate handovers with other departments.

You'll manage guest requests, uphold health & safety standards, and assist with security checks while the property handles late events.

Qualifications

• Previous Nights experience within a hotel, ideally at supervisor level.
• Confident in guiding colleagues and taking on responsibility.
• Able to resolve guest issues with calm and professionalism.
• Good understanding of health & safety procedures at night.

Responsibilities

• Support the Night Manager to run the hotel during the night shift.
• Carry out regular walk rounds and night audits.
• Oversee night housekeeping schedules and handovers.
• Handle guest requests and issues promptly and professionally.

Skills

Night shift supervision

Guest service

Health & safety awareness

Team leadership

Job description

We're looking for an Assistant Night Manager to join the team at De Vere Beaumont Estate in Old Windor. As an Assistant Night Manager with De Vere you'll work closely with the Night Manager to help ensure the Hotel runs smoothly during the night shift, supporting the Nights team and making sure our guests are safe, comfortable and well looked after. You'll carry out regular walk rounds, support with the night audit and make sure housekeeping night schedules and other tasks are completed on time and to our standards. You'll also oversee security and health & safety checks and deal confidently with guest requests or issues that arise during the night. Our hotels can remain busy into the early hours, particularly when weddings and events are taking place. You'll work closely with our Events and operational teams while they're still on site, helping to make sure everything runs smoothly as the Hotel moves through the night. You'll support and guide your Nights colleagues and, in the absence of the Night Manager, you'll step up to take responsibility for the Hotel and make decisions when needed. This role involves working between the hours of 10.30pm and 7am, 5 nights out of 7 each week to include weekends on a rota basis.

• You'll have previous experience working Nights within a Hotel, ideally at Supervisor level or in a similar role.
• You'll be confident supporting and guiding colleagues and ready to take on more responsibility.
• You'll enjoy talking to people and delivering high standards of service, with the confidence to resolve guest issues when they arise.
• You'll have a good understanding of Health & Safety, security and the importance of following Hotel procedures during the night.
• You’ll be organised, calm under pressure and comfortable supporting with the night audit, scheduled checks and handovers.

De Vere Beaumont Estate set in Old Windsor has a magnificent Georgian manor house as its centrepiece and is our largest hotel estate with 429 bedrooms, 45 meeting & event spaces, and over 40 acres of grounds. A hotel of this size means we have a variety of food and beverage outlets and some great bars on site, so we regularly host some pretty incredible conferences, events and weddings.

Your commute: based just 3 miles from Windsor, minutes from J13 of the M25 and 15 minutes from Heathrow; Egham station is also 3 miles away with fast connections to London Waterloo and Reading.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Pay & Benefits

• £28,840 per year
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year (increasing annually up to 33 days)
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Subsidised travel options to support your journey to or from work
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.