Assistant Membership Secretary

Prospectus; Greater London; On-site; GBP 40,000 - 42,000; Full time

Benefits offered by this job

Pension 10%

Free lunch

Onsite gym and swimming

25 days leave

Life assurance

Wellbeing support

Ceremonial events

Job summary

Prospectus are supporting our client in London to appoint an Assistant Membership Secretary for a historic, prestigious membership organisation. You will be the first point of contact for members, handling enquiries, renewals and data, while supporting governance meetings and coordinating membership events.

The role requires a strong administrative background, excellent interpersonal skills, and the ability to manage multiple priorities with precision.

Qualifications

• Proven experience supporting membership or similar organisations.
• Strong admin and organisational skills with attention to detail.
• Ability to manage member enquiries, subscriptions and minutes.

Responsibilities

• Act as primary contact for members and manage enquiries.
• Oversee subscriptions and renewals; assist with governance meetings.
• Coordinate membership events and onsite accommodation administration.

Skills

Administration

CRM management

Customer service

Event coordination

Governance support

Tools

CRM system

Database management

Job description

Prospectus are delighted to be supporting our client in their search for an Assistant Membership Secretary.

Are you a highly organised administrator who enjoys building relationships, providing exceptional service, and being at the heart of a thriving membership organisation?

Our client, Britain's oldest military organisation, is seeking an Assistant Membership Secretary to join its welcoming Court & Membership team. Combining a rich heritage with an active and engaged membership community, the organisation offers a unique working environment unlike any other organisation in London.

As the primary point of contact for members, you will play a pivotal role in delivering an outstanding membership experience. From managing member enquiries, subscriptions and renewals, to supporting governance meetings, coordinating membership events and overseeing onsite accommodation administration, this is a varied and highly visible position requiring professionalism, attention to detail and excellent interpersonal skills.

Working closely with colleagues across the organisation, you will support a membership of over 2,500 individuals, helping to ensure that every interaction reflects the high standards and traditions of the Company.

We are looking for someone who:

• Has strong administration and organisational experience.
• Enjoys working with people and building positive relationships.
• Delivers excellent customer service with confidence, warmth and professionalism.
• Has experience managing databases, records or CRM systems.
• Can provide administrative support to committees, including preparing papers and taking minutes.
• Is comfortable managing multiple priorities while maintaining a high level of accuracy.
• Appreciates the importance of tradition, etiquette and professionalism within a prestigious historic organisation.

In return, you'll receive:

• Salary of £40,000 to £42,000 per annum
• Generous 10% employer pension contribution
• Free lunch provided onsite
• Free access to onsite gym and swimming facilities (subject to eligibility)
• 25 days annual leave plus bank holidays
• Life assurance and critical illness cover
• Employee wellbeing support
• The opportunity to work within one of London's most distinctive membership organisations

This role requires a minimum of three days per week onsite, together with flexibility to attend occasional evening events and ceremonial occasions throughout the year.

If you are a personable, proactive administrator who thrives on supporting people and enjoys working in a unique and prestigious environment, we would love to hear from you.

Due to the urgency of this vacancy we will be reviewing applications on a rolling basis and reserve the right to close our adverts early if required

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.