Assistant Manager - York

Five Guys; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a forward-thinking burger restaurant where you can lead with passion and integrity. As an Assistant Manager, you will be at the forefront of delivering high-quality food and exceptional customer experiences. This role offers a unique opportunity to develop your leadership skills while enjoying a fun and rewarding work environment. With a strong focus on career growth, you will have the chance to advance to higher management positions. If you love burgers and fries and are eager to make a difference, this is the perfect opportunity for you!

Benefits

Achievable bonus scheme

Secret Shopper bonus

High Performer Awards

Paid holidays

Free meals on shift

Life assurance

Career development opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

Employee discount

Qualifications

• Passion for burgers and fries with a competitive spirit.
• Strong leadership and customer service skills.

Responsibilities

• Manage Shift Managers and Crew to ensure operational excellence.
• Create a positive work environment and support team development.
• Drive sales and manage costs while upholding company values.

Skills

Hands-on leadership skills

Customer service excellence

Team management

Job description

Assistant Manager - York

Assistant Manager

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. Since our family business began in 1986, we've maintained our 'perfect and serve' philosophy.

We are still a family at heart, with integrity, enthusiasm, competitiveness, and a can-do attitude.

REWARDS

• An achievable bonus scheme worth up to 15% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• High Performer Awards and Bonuses
• Long service Love2Shop voucher rewards - £500 at 5 years, £1,000 at 10 years
• 33 Days paid holiday
• Paid breaks
• Free burgers, fries, and shakes while on shift
• Life assurance
• Access to Wagestream, a financial wellbeing app with flexible benefits

OTHER PERKS

• Team outings and social events
• Invitation to the annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme (EAP)
• Opportunities for career development
• Enhanced Maternity & Paternity Leave
• Pension scheme

WHAT WE VALUE

• Passion for Burgers and Fries
• Our core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity
• Hands-on leadership skills
• Customer service excellence

ROLE RESPONSIBILITIES

• Managing Shift Managers and Crew
• Supporting the delivery of high-quality burgers and fries
• Creating a positive work environment where the team enjoys their work
• Ensuring customers have an excellent experience and handling complaints professionally
• Leading by example, working on the line and with customers
• Supporting the General Manager and contributing to store results
• Owning the P&L, driving sales, and managing costs
• Overseeing daily operations and planning for the future
• Upholding our values in all actions
• Developing team talent and succession planning

CAREER GROWTH AT FIVE GUYS

• If you're ambitious, we provide support and tools for career progression
• Potential next steps include Deputy General Manager, General Manager, Area Trainer, District Manager, or roles in Support Office
• Five Guys offers more than a job — it’s a career!