Assistant Manager - UK

Zizzi; Lancaster; On-site; GBP 30,000 - 36,000; Full time

Job summary

Zizzi is seeking an Assistant Manager to support the General Manager in running the restaurant. This role involves leading the team, ensuring excellent customer service, and maintaining the restaurant's standards. With a competitive salary and numerous benefits, this position offers opportunities for career development in a fun and supportive environment.

Benefits

50% discount at Zizzi & ASK Italian

Free and discounted menu on shift

Generous tronc system

Wagestream for instant access to wages

Discounts on cinema tickets and travel

Access to online community for updates

Free Employee Assistance Programme

28 days holiday (pro-rata)

Opportunities for career development

Company pension contributions

Qualifications

• Experience in a managerial role in the hospitality industry.
• Strong communication and interpersonal skills.
• Ability to lead and motivate a team.

Responsibilities

• Manage shifts and lead the team in the absence of the General Manager.
• Ensure excellent customer service and maintain restaurant appearance.
• Support the General Manager in achieving financial targets.

Skills

Leadership

Customer Service

Team Development

Job description

Calling all Pizza lovers! (Pasta lovers are welcome too)

Assistant Manager starting from £30,880 per annum plus tronc and benefits

As Assistant Manager, you will support the general manager in organizing, planning, and running the business. Your role involves coordinating daily responsibilities, demonstrating strong leadership, aiding in team development, and showing passion for your role.

What you'll get:

• 50% discount at Zizzi & ASK Italian for you and your friends (drinks included)
• Free and heavily discounted menu on shift to keep you energized
• Generous tronc system as a token of appreciation from your customers
• Wagestream available for instant access to earned wages
• Discounts on cinema tickets, travel websites, and major brands for your leisure
• Access to online Zizzi community for rotas, payslips, and updates
• Free Employee Assistance Programme offering GPs and wellbeing support
• 28 days holiday (pro-rata)
• Opportunities for career development and progression
• Company pension contributions to help plan your future

Key responsibilities of Zizzi Assistant Managers include:

• Taking charge when the General Manager is away, managing shifts, leading the team, providing feedback, and embodying our culture and values
• Delivering and coaching excellent customer service aligned with the Zizzi journey
• Becoming an expert in our menu, ensuring only perfect plates leave the kitchen
• Supporting the General Manager in achieving financial targets and monitoring business performance
• Maintaining the restaurant's appearance and ensuring it is always looking fabulous

Our Zizzi Values guide everything we do:

Growth: Strive to improve daily, contributing to personal, team, and business growth.

Individuality: Celebrate differences and encourage everyone to be their best selves.

Drive: Make things happen, adapt to challenges, and motivate for more.

Togetherness: Support each other, face challenges united, and enjoy successes together.

Fun: Enjoy the daily moments, keep things light-hearted, and enjoy what we do.

We are Zizzi—a family where it's always about the team, the customers, and the shared success.