Assistant Manager - The Oracle, Hollister

Abercrombie & Fitch Co.; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Reading, UK, to oversee daily store operations, drive sales, and manage staff training. This multifaceted role requires leadership in customer service, operational efficiency, and visual merchandising. Applicants should demonstrate strong team development skills and an ability to analyze business performance. The company's promote-from-within philosophy provides opportunities for career advancement within the organization.

Qualifications

• Proficiency in customer service principles.
• Strong leadership and team development skills.
• Ability to analyze sales data.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom operations.
• Train and develop the non-management staff.
• Protect store assets & perform inventory control.

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.