Assistant Manager - Atria Watford, Hollister

Abercrombie & Fitch Co.; Watford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Watford, UK. This multi-faceted role requires driving sales through excellent customer service and retail operations management. The Assistant Manager will oversee daily store functions, conduct staff training, and ensure effective merchandising. The role offers opportunities for growth within the company, aligning with a promote-from-within philosophy. Join a dynamic team committed to delivering brand excellence and operational efficiency.

Qualifications

• Strong leadership skills to motivate and develop team members.
• Experience in retail operations including staffing, scheduling, and payroll management.
• Proficient in customer service with a focus on sales growth.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.

Skills

Customer service

Operations management

Staff training

Sales analysis

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.