Assistant Manager - Braehead Shopping Centre, Hollister

Abercrombie & Fitch Co.; Renfrew; On-site; GBP 25,000 - 35,000; Full time

Job summary

Abercrombie & Fitch Co. in Scotland is seeking an Assistant Manager to oversee daily store operations, drive sales results, and ensure excellent customer service. This role requires strong leadership in staff training and development, along with a creative approach to visual displays. Additionally, candidates must be adept at managing inventory and analyzing performance reports. The company promotes a culture of growth from within, giving Assistant Managers a foundation to become future leaders of the organization.

Qualifications

• Strong ability to analyze business performance and drive sales results.
• Experience in operations management and customer service.
• Proficiency in training and developing staff.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor and stockroom to ensure seamless operations.
• Conduct staffing, scheduling and payroll management.
• Train non-management staff and demonstrate product knowledge.
• Build and maintain visual displays and analyze reporting.

Skills

Business strategy

Customer service

Operations management

Creative expertise

Staff training and development

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.