Assistant Manager - Fouberts Place, Hollister

Abercrombie & Fitch Co.; Carnaby; On-site; GBP 24,000 - 36,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Carnaby, England. This multi-faceted role merges business strategy, operations, creativity, and people management. Responsibilities include overseeing daily store operations, driving sales results through analysis, supervising staff, and leading training and development initiatives. The position requires a strong understanding of customer service, brand values, and retail operations, with opportunities for growth into leadership roles within the organization.

Qualifications

• Experience in a retail environment, preferably in a management role.
• Strong leadership and communication skills are essential.
• Ability to analyze business performance and drive sales.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service.
• Conduct staffing and scheduling operations.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.

Skills

Business strategy analysis

Customer service

People management

Sales driving

Training and development

Inventory control

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.