Assistant Manager Retail

TN United Kingdom; Great Yarmouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading company in Great Yarmouth is seeking an Assistant Manager to support the Store Leader in delivering exceptional customer care and operational standards. You will lead a team, manage performance, and ensure efficient store operations while fostering a collaborative environment. This role emphasizes customer connection and team development, with a focus on achieving business growth.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Employee discounts

Enhanced leave pay and adoption support

Flexible benefits scheme

Access to free counseling via TELUS Health

Qualifications

• Experience leading a team in a customer-facing role.
• Ability to inspire and coach performance goals.

Responsibilities

• Lead your team to achieve business growth by caring for customers.
• Manage team performance and development through coaching.
• Ensure a sustainable and efficient retail and pharmacy business.

Skills

Leadership

Customer Care

Coaching

Team-oriented

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Boots

Location:

Great Yarmouth, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

a90a7098b5ee

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

col-wide

Job Description:

As an Assistant Manager, you will support your Store Leader to deliver excellent customer care and operational standards daily by connecting with customers to understand their needs.

Working across retail and pharmacy, you will lead and inspire your team by demonstrating leadership skills on the shop floor, showcasing how to provide superb service and care.

Key responsibilities:

• Lead your team to achieve business growth by caring for customers and patients
• Manage team performance and development through coaching and reviews
• Ensure a sustainable and efficient retail and pharmacy business by maintaining stock, controlling costs, minimizing loss, and meeting customer expectations
• Conduct reviews, audits, and risk assessments to ensure safety
• Interpret data and trends to adapt to customer needs quickly

Support your Store Leader to deliver excellent customer care and operational standards daily by connecting with customers to understand their needs.

Working across retail and pharmacy, you will lead and inspire your team by demonstrating leadership skills on the shop floor, showcasing how to provide superb service and care.

Key responsibilities:

• Lead your team to deliver business growth by providing excellent care
• Be responsible for team performance and development through coaching
• Maintain a sustainable and efficient store operation
• Perform regular reviews, audits, and safety assessments
• Use data to react swiftly to customer needs

What you’ll need to have

• Experience leading a team in a customer-facing role
• Ability to inspire and coach performance goals
• Team-oriented and collaborative personality

It would be great if you also have

• Experience in community pharmacy
• Comfort with new technology

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Employee discounts
• Enhanced leave pay and adoption support
• Flexible benefits scheme
• Access to free counseling via TELUS Health

We offer additional benefits for flexibility. Find out more at boots.jobs/rewards. Salary estimates from third-party sites are not endorsed by Boots.

Why Boots

We promote inclusivity and diversity, fostering a positive environment where everyone can thrive. We are an equal opportunity employer committed to embracing diversity and providing a supportive workplace.

What's next

If you apply, you'll be invited to complete a timed online assessment. Afterward, our team will review your application and contact you. We are open to part-time or job share options and can provide reasonable adjustments during the process.

This role requires a pre-employment check, such as a DBS, PVG, or Access NI, depending on your location. Boots is a 'Ban the Box' employer, considering applicants with criminal convictions on a case-by-case basis.