Assistant Store Manager (Clincl)

TN United Kingdom; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading opticians as an Assistant Manager in Norwich, where you'll lead a diverse team and enhance customer experiences. You'll manage store operations and clinical activities while benefiting from industry-leading training programs. Boots promotes inclusivity and offers flexible working options.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Employee discounts

Enhanced leave pay and adoption benefits

Flexible benefits scheme

24/7 counselling via TELUS Health

Qualifications

• Experience in a customer-facing role.
• Leadership or coaching experience.

Responsibilities

• Lead and inspire the team to deliver exemplary customer service.
• Manage store operations and clinical activities.
• Support team development through training and performance reviews.

Skills

Customer Service

Leadership

Coaching

Desire to Learn

Education

GOC Registered

Job description

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Assistant Store Manager (Clincl), Norwich

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Client:

Boots

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5e5c70691ed8

Job Views:

3

Posted:

17.05.2025

Expiry Date:

01.07.2025

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Job Description:

About the role

As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will work closely with the Store Manager to create and implement the commercial plan, fostering store growth and improvement.

Your responsibilities include customer service, store operations, and clinical activities such as patient pre-screening, dispensing, and accuracy checks.

You will manage a diverse team, supporting their development through training, performance reviews, and career shaping. Management tasks like rota creation and performance management are also part of your role.

Boots offers industry-leading training programs like ‘Step into Optics’ and leadership development to support your career growth.

What you’ll need to have

• GOC Registered
• Experience in a customer-facing role
• Desire to learn
• Leadership or coaching experience

It would be great if you also have

• Experience in a clinical environment

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Employee discounts
• Enhanced leave pay and adoption benefits
• Flexible benefits scheme including extra holiday options, gym discounts, and more
• 24/7 counselling via TELUS Health

Additional benefits and details are available at boots.jobs/rewards.

Why Boots Opticians?

We promote inclusivity and diversity, fostering a positive environment for all colleagues. Join us to make a positive impact.

What's next?

Thank you for your interest. We review applications promptly and contact suitable candidates for interviews. We are open to part-time or job share options and provide reasonable adjustments during the application process.

This role requires a pre-employment check, such as DBS or PVG, depending on your location. Boots is a Ban the Box employer, considering applicants with criminal convictions on a case-by-case basis.