Assistant Manager — Luxury Boutique & Brand Experience

Saint Germain Limited; England; On-site; GBP 35,000 - 48,000; Full time

Job summary

Saint Germain Limited operates a Diptyque store in the United Kingdom. The role focuses on delivering sales KPIs, leading the team, and executing product launches with strong customer service and brand representation.

You will work with the Business Manager on VM guidelines, training, events, and maintaining high store standards while building relationships with HQ and local contacts.

Qualifications

• Store management experience preferred.
• Strong customer service skills and leadership.
• Ability to motivate a team to hit KPI targets.

Responsibilities

• Deliver agreed store KPI’s focusing on sales, ATV, UPT, conversion and CRM.
• Assist with product launches and in-store displays per Marketing Plan.
• Train staff on VM guidelines and brand standards.
• Manage events including previews and customer activations.
• Provide exceptional customer service and handle queries professionally.

Job description

Saint Germain Limited operates a Diptyque store in the United Kingdom. The role focuses on delivering sales KPIs, leading the team, and executing product launches with strong customer service and brand representation.

You will work with the Business Manager on VM guidelines, training, events, and maintaining high store standards while building relationships with HQ and local contacts.