Assistant Manager – Lead Teams, Drive Service & Sales

Chopstix Group; Lewisham; Hybride; GBP 30 000 - 36 000; Plein temps

Avantages offerts par ce poste

50% Employee discount

Company Pension Plan

Hybrid work model

Salary up to £33,000 pa (Specific to  

My Staff Shop online discounts

Medicash

Pick n Mix Diploma Program

Cycle to Work Scheme

Wellbeing Support

Résumé du poste

Chopstix Group is seeking an Assistant Manager to energise our team and deliver outstanding service. You’ll motivate, coach and lead by example, driving performance across shifts in a dynamic, customer‑focused environment.

Join a fast-paced QSR brand with a hybrid work model. The role blends leadership responsibilities with hands-on people management, ensuring high standards of food quality, cleanliness and compliance while delivering strong results.

Qualifications

• Previous leadership experience in a fast-paced retail, hospitality, leisure or QSR environment.
• A passion for coaching, developing and motivating others to perform at their best.
• Strong people skills with the ability to build positive relationships across the team.
• A customer-first mindset, creating great experiences and responding quickly to customer needs.
• Confidence leading shifts and making decisions in a dynamic trading environment.
• Commercial awareness with an understanding of sales, labour, costs and operational performance.
• A keen eye for operational standards, ensuring excellence in food quality, cleanliness and compliance.
• The ability to prioritise, organise and delegate effectively during busy trading periods.
• A hands‑on leadership style, leading from the front and supporting the team whenever needed.
• Resilience and adaptability, remaining calm under pressure and quick to shift when priorities change.
• A strong sense of accountability and pride in delivering results.
• A commitment to developing yourself and helping others grow within the business.
• Excellent communication skills, able to engage, influence and inspire a diverse team.
• A team‑first approach, working collaboratively to achieve shared goals and create a positive working environment.
• Alignment with our values: Lead the Way, Take Pride, All In Together and Quick to Shift.

Responsabilités

• Support the GM in daily operations
• Lead shifts and drive performance
• Develop and coach the team
• Deliver strong results across service and sales

Connaissances

Leadership experience

Coaching

People skills

Customer focus

Shift leadership

Commercial awareness

Operational standards

Prioritisation

Hands-on leadership

Resilience

Accountability

Team development

Communication

Teamwork

Description du poste

Chopstix Group is seeking an Assistant Manager to energise our team and deliver outstanding service. You’ll motivate, coach and lead by example, driving performance across shifts in a dynamic, customer‑focused environment.

Join a fast-paced QSR brand with a hybrid work model. The role blends leadership responsibilities with hands-on people management, ensuring high standards of food quality, cleanliness and compliance while delivering strong results.