Assistant Manager: Lead Teams, Deliver Care & Ops

Boots UK; Crawley; Vor Ort; GBP 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Retirement savings plan

Employee discount

Discretionary bonus

Maternity/paternity leave pay

Flexible benefits

Wellbeing support

Zusammenfassung

Boots UK is seeking an Assistant Manager to lead a store team and deliver exceptional customer care and pharmacy services. You will coach colleagues, plan rotas, and manage day-to-day store operations while upholding safety and compliance standards.

You’ll use data and in-store insights to drive performance and ensure a welcoming environment for customers and patients. This hands-on leadership role offers growth toward broader store leadership responsibilities.

Qualifikationen

• Experience leading a team in a customer-facing environment.
• Proven ability to drive performance and deliver results.
• Inspire and coach others; manage performance.
• Strong organisational skills: rota planning, absence management, workload prioritisation.
• Understand compliance, safety and operational standards.
• Collaborative, team-focused mindset; data-driven decision making.
• Passionate about delivering excellent customer care and commercial outcomes.

Aufgaben

• Lead the team to deliver strong performance while delivering great customer care.
• Create a positive team environment where people feel motivated and supported.
• Coach and manage the team with regular feedback, clear expectations and goals.
• Oversee day-to-day store operations: planning, staffing, workload prioritisation.
• Maintain high store standards: cleanliness, safety and ease of shopping.
• Manage stock, cost control and loss prevention.
• Ensure audits, checks and risk assessments are completed for compliance.
• Utilise data and in-store insight to identify opportunities and act on them.

Kenntnisse

Team leadership

Coaching & development

Performance management

Rota planning

Customer care

Data-driven decisions

Compliance awareness

Ausbildung

NVQ2 in Pharmacy Services

Jobbeschreibung

Boots UK is seeking an Assistant Manager to lead a store team and deliver exceptional customer care and pharmacy services. You will coach colleagues, plan rotas, and manage day-to-day store operations while upholding safety and compliance standards.

You’ll use data and in-store insights to drive performance and ensure a welcoming environment for customers and patients. This hands-on leadership role offers growth toward broader store leadership responsibilities.