Assistant Manager - Lead Guest Experience & Team Growth

Mitchells & Butlers PLC; Shirley; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension

28 days' holiday

Staff discounts 33%

Friends & family discount 20%

Free shares

Employee assistance helpline

Gym discounts

Team socials

Job summary

Mitchells & Butlers PLC is hiring an Assistant Manager for Miller & Carter – Solihull, located in Shirley. In this role you will support the General Manager, oversee daily operations, and lead a team to deliver outstanding guest experiences.

You'll train and motivate staff, ensure service standards, manage shifts, and drive performance with a hands-on leadership style within a busy high-street restaurant group.

Qualifications

• Experience in hospitality management.
• Proven ability to train and motivate teams.
• Excellent guest-service focus.

Responsibilities

• Support the General Manager in day-to-day operations.
• Train and inspire the team to deliver food, drink and service.
• Be the role model and guide development within the team.
• Lead the team to deliver moments that WOW our guest, keeping them coming back.

Skills

Management experience

Job description

Mitchells & Butlers PLC is hiring an Assistant Manager for Miller & Carter – Solihull, located in Shirley. In this role you will support the General Manager, oversee daily operations, and lead a team to deliver outstanding guest experiences.

You'll train and motivate staff, ensure service standards, manage shifts, and drive performance with a hands-on leadership style within a busy high-street restaurant group.