Assistant Manager — Lead & Elevate the Guest Experience

Mitchells & Butlers plc; St Albans; Remote; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Amazing progression opportunities

33% brand discounts

Friend and family discounts

Gym membership discounts

Team socials

Job summary

Mitchells & Butlers plc is seeking an Assistant Manager at Miller & Carter - St Albans to support the General Manager in leading the team and delivering an outstanding guest experience. You will mentor staff, motivate performance and ensure smooth day‑to‑day operations in a busy steakhouse environment.

You'll train and inspire your team, role-model best practice in service and dining standards, and drive moments that wow guests, encouraging repeat visits and team development.

Qualifications

• Previous management experience in hospitality.
• Experience leading a team in a busy restaurant.
• Passion for guest experience and service standards.

Responsibilities

• Support the General Manager in the day‑to‑day running of the business.
• Train and inspire the team to deliver food, drink and service to a high standard.
• Be the role model and guide development within the team.
• Lead the team to deliver moments that wow guests and drive repeat visits.

Skills

Leadership

Team leadership

Staff training

Communication

Job description

Mitchells & Butlers plc is seeking an Assistant Manager at Miller & Carter - St Albans to support the General Manager in leading the team and delivering an outstanding guest experience. You will mentor staff, motivate performance and ensure smooth day‑to‑day operations in a busy steakhouse environment.

You'll train and inspire your team, role-model best practice in service and dining standards, and drive moments that wow guests, encouraging repeat visits and team development.