Assistant Manager - Lead Bold, Guest-First Shifts

Zizzi; Badger's Mount; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Earned wages access

Free meals

Staff discounts

Virtual GP

Employee support

Travel & cinema discounts

Flexible hours

45h contract

Job summary

Zizzi in the United Kingdom is seeking an Assistant Manager to lead on the floor, manage shifts, and inspire the team during busy service periods. Working closely with the General Manager, you’ll balance a vibrant dine-in operation with food and service standards, and you’ll have the platform to grow toward a General Manager role.

You’ll coach front of house teams to deliver memorable guest experiences, drive KPIs, monitor performance, and contribute to the restaurant’s success.

Qualifications

• Experience as an Assistant Manager, Duty Manager, or Shift Leader in a high-volume, fast-paced environment.
• Examples of coaching teams to create unforgettable guest experiences.
• An obsession for maintaining high brand standards
• Examples of delivering business growth and meeting KPIs.
• A strong results-focused mindset with a keen interest in business results

Responsibilities

• Step up as the manager in charge in the GM’s absence, running seamless shifts and bringing our brand values to life.
• Live and breathe the customer journey, coaching your front of house team to deliver standout, "feel-good" hospitality every day.
• Support team development by giving constructive feedback, building confidence, and keeping team spirit high.
• Take full ownership of the restaurant's "curb appeal", keeping standards and safety spot on.
• Work with the GM to monitor performance, manage the financials, and track service metrics to be "better than yesterday".

Skills

Leadership

Customer service

People management

Coaching

Job description

Zizzi in the United Kingdom is seeking an Assistant Manager to lead on the floor, manage shifts, and inspire the team during busy service periods. Working closely with the General Manager, you’ll balance a vibrant dine-in operation with food and service standards, and you’ll have the platform to grow toward a General Manager role.

You’ll coach front of house teams to deliver memorable guest experiences, drive KPIs, monitor performance, and contribute to the restaurant’s success.