Assistant Manager: Lead Shifts, Path to General Manager

Zizzi; Cambridge; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Earned wage access

Free meals on shift

50% off food and drinks

Virtual GP and EAP

Staff discounts

Flexible hours

Job summary

Zizzi in Cambridge is seeking an Assistant Manager to drive success on the floor, lead shifts, and inspire the team during busy periods. You will partner with the General Manager to uphold food and service standards while delivering an exceptional guest experience.

This hands-on leadership role offers a clear development path to a General Manager position, with perks like flexible hours, wellness options, and staff discounts across food and drinks.

Qualifications

• Experience leading teams in a fast-paced environment.
• Proven ability to coach and develop front-of-house staff.
• Committed to maintaining high brand standards.

Responsibilities

• Step up as the manager in charge in the GM's absence, running seamless shifts and bringing our brand values to life.
• Live and breathe the customer journey, coaching your front of house team to deliver standout, 'feel-good' hospitality every day.
• Support team development by giving constructive feedback, building confidence, and keeping team spirit high.
• Take full ownership of the restaurant's 'curb appeal', keeping standards and safety spot on.
• Work with the GM to monitor performance, manage the financials, and track service metrics to be 'better than yesterday'.

Skills

Leadership

High-volume service

People development

Guest experience coaching

Job description

Zizzi in Cambridge is seeking an Assistant Manager to drive success on the floor, lead shifts, and inspire the team during busy periods. You will partner with the General Manager to uphold food and service standards while delivering an exceptional guest experience.

This hands-on leadership role offers a clear development path to a General Manager position, with perks like flexible hours, wellness options, and staff discounts across food and drinks.