Assistant Manager: Lead a Top Team & Guest Experience

Mecca; Dundee; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Paid breaks

Exclusive rewards platform

50% off food & drinks

Pension & life assurance

Company sick pay

Career development

Job summary

Mecca Bingo in Dundee is seeking an Assistant Manager to lead a vibrant team and set the standard for guest experiences. You will work hand-in-hand with the General Manager, motivate your colleagues, and create a welcoming atmosphere that keeps guests coming back.

You’ll bring leadership experience, a customer-focused mindset, strong communication, and a hands-on approach to daily operations. If you excel under pressure, enjoy coaching others, and are excited by project work and growth

Qualifications

• Leadership experience in a fast-paced customer environment.
• Strong customer-focused mindset with a passion for delivering outstanding service.
• Operational knowledge to oversee daily venue operations and ensure smooth running.
• Excellent communication skills for guests and colleagues, with a solution-led approach.
• Hands-on attitude and willingness to lead by example.
• Commercial awareness including KPIs, cost control and driving performance.
• Adaptability to work under pressure and tackle challenges creatively.
• Experience coaching others and supporting growth within a team.

Responsibilities

• Lead and inspire a passionate team.
• Deliver exceptional customer experiences every day.
• Drive results and keep operations running smoothly.
• Coach and develop your team to be the best they can be.

Skills

Leadership

Customer focus

Operational know-how

Communication skills

Hands-on attitude

Commercial awareness

Adaptability

Team development

Job description

Mecca Bingo in Dundee is seeking an Assistant Manager to lead a vibrant team and set the standard for guest experiences. You will work hand-in-hand with the General Manager, motivate your colleagues, and create a welcoming atmosphere that keeps guests coming back.

You’ll bring leadership experience, a customer-focused mindset, strong communication, and a hands-on approach to daily operations. If you excel under pressure, enjoy coaching others, and are excited by project work and growth