Assistant Manager, Guest Experience Leader

Mecca; Crewe; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Paid Breaks

Exclusive rewards platform

50% off food & soft drinks

Pension & Life Assurance

Company sick pay

Career development

Job summary

Mecca Bingo in Crewe is seeking an Assistant Manager to lead a vibrant team and create a welcoming atmosphere for every guest. You will work closely with the General Manager, set the standard, motivate the team, and oversee daily operations with a focus on exceptional service.

The role requires leadership experience in a fast-paced customer environment, a hands-on attitude, and strong communication skills. Attractive perks accompany a competitive salary and career development.

Qualifications

• Experience leading a team in a fast-paced guest/customer environment.
• Strong focus on delivering exceptional service and memorable experiences.
• Experience overseeing daily operations and ensuring smooth runs.
• Confident communication with guests and colleagues; problem solving.

Responsibilities

• Lead and inspire a passionate team.
• Deliver exceptional customer experiences daily.
• Drive results and ensure smooth operations.
• Coach and develop your team to excel.

Skills

Leadership

Customer focus

Operational know-how

Communication

Hands-on attitude

Commercial awareness

Adaptability

Team development

Job description

Mecca Bingo in Crewe is seeking an Assistant Manager to lead a vibrant team and create a welcoming atmosphere for every guest. You will work closely with the General Manager, set the standard, motivate the team, and oversee daily operations with a focus on exceptional service.

The role requires leadership experience in a fast-paced customer environment, a hands-on attitude, and strong communication skills. Attractive perks accompany a competitive salary and career development.