Assistant Manager: Lead a vibrant team & guest experiences

Rank Group; Crewe; Hybrid; GBP 33,000 - 45,000; Full time

Benefits offered by this job

Paid Breaks

Exclusive Rewards Platform

50% Off Food & Soft Drinks

Pension & Life Assurance

Company Sick Pay Scheme

Career Development

Job summary

Mecca Bingo Crewe is seeking an Assistant Manager to lead a vibrant team and deliver outstanding guest experiences. You will work closely with the General Manager to set standards, motivate staff, and create a welcoming atmosphere for every guest.

The role requires proven leadership in a fast-paced environment, a strong customer-focused mindset, and hands-on operational know-how to drive performance and maintain smooth daily operations.

Qualifications

• Leadership experience in a fast-paced customer environment.
• Commitment to delivering outstanding service and memorable experiences.
• Strong understanding of daily operations and KPIs.

Responsibilities

• Lead and inspire a passionate team.
• Deliver exceptional customer experiences every day.
• Drive results and keep operations running smoothly.
• Coach and develop your team to be the best they can be.

Skills

Leadership

Customer focus

Operational know-how

Communication

Hands-on attitude

Commercial awareness

Adaptability

Team development

Job description

Mecca Bingo Crewe is seeking an Assistant Manager to lead a vibrant team and deliver outstanding guest experiences. You will work closely with the General Manager to set standards, motivate staff, and create a welcoming atmosphere for every guest.

The role requires proven leadership in a fast-paced environment, a strong customer-focused mindset, and hands-on operational know-how to drive performance and maintain smooth daily operations.