Assistant Manager - Hospitality Leader & Growth Path

Loungers; Liverpool; Hybrid; GBP 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Bonus scheme

Overtime pay

Free meal on shift

Discount on food & drinks from day one

Career development

Zusammenfassung

Brasco Lounge, part of Loungers, is hiring a full-time Assistant Manager to support the team and ensure every customer leaves happy. You’ll work closely with your General Manager, lead shifts, coach staff, and drive standards across service, including allergen control and guest experience.

We offer a competitive base salary with bonus, paid overtime, and a strong path for progression within Loungers’ growing estate across England & Wales.

Qualifikationen

• Experience in hospitality as a supervisor/assistant manager is preferred.
• Excellent people skills and a can-do attitude.

Aufgaben

• Lead a variety of shifts (opens/closes/weekends) with pre-shift briefings and team motivation.
• Coach the team through regular feedback to foster a positive work environment.
• Understand rotas, stock, labour, and KPIs, and support the General Manager accordingly.
• Handle escalated customer complaints with good judgement and maintain allergen and food safety standards.
• Support recruitment and onboarding of new starters and help them succeed from day one.
• Be a visible, welcoming host on the floor and help build the lounge's reputation in the local community.

Jobbeschreibung

Brasco Lounge, part of Loungers, is hiring a full-time Assistant Manager to support the team and ensure every customer leaves happy. You’ll work closely with your General Manager, lead shifts, coach staff, and drive standards across service, including allergen control and guest experience.

We offer a competitive base salary with bonus, paid overtime, and a strong path for progression within Loungers’ growing estate across England & Wales.