Assistant Manager - Hospice Shop Lead (Brighton)

Southern Hospice Group; Brighton; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Company pension scheme / NHS pension

Up to 35 days of annual leave

On-site education support

Bupa access / healthcare discounts

Free parking

Gym discounts

Employee Assistance Programme

Death in Service

Job summary

Southern Hospice Group in Brighton is seeking an Assistant Manager to support the Retail Manager and coordinate the day-to-day running of the shop, delivering excellent customer service and maximising income for the hospice.

The role involves leading staff and volunteers, stock control, promoting Gift Aid, handling cash, and ensuring a safe, welcoming shop environment. The postholder may stand in for the shop manager in their absence.

Qualifications

• Assist in managing day-to-day shop activities and staff.
• Deliver excellent customer service and maximise income for the hospice.
• Support in promoting Gift Aid and cash handling procedures.

Responsibilities

• Assist the Retail Manager in coordinating shop operations.
• Lead staff and volunteers and ensure a safe, welcoming environment.
• Stand in for the shop manager in their absence after induction.

Skills

People skills

Customer service

Cash handling

Team leadership

Stock control

Gift Aid awareness

Job description

Southern Hospice Group in Brighton is seeking an Assistant Manager to support the Retail Manager and coordinate the day-to-day running of the shop, delivering excellent customer service and maximising income for the hospice.

The role involves leading staff and volunteers, stock control, promoting Gift Aid, handling cash, and ensuring a safe, welcoming shop environment. The postholder may stand in for the shop manager in their absence.