Assistant Manager High Wycombe

Leisure People; High Wycombe; On-site; GBP 30,000 - 36,000; Full time

Job summary

Leisure People in High Wycombe is seeking an Assistant Manager for our leisure entertainment venue offering entertainment, gaming, food and beverage, and events. You will lead a small team, ensure smooth daily operations, and create a memorable guest experience.

We value energy and a proactive approach; you will drive sales, manage shifts, and contribute to a positive, high-energy environment. Interviews available now.

Qualifications

• 1 year or more of people management experience.
• Experience delivering excellent customer experiences in fast-paced venues.
• Able to work late evenings and up to three weekends per month.

Responsibilities

• Lead daily operations to keep the centre clean and functional.
• Coach and develop team members to deliver exceptional service.
• Drive upselling opportunities to hit targets.
• Handle banking and stock control.
• Occasional on-duty lead manager shifts including evenings and weekends.

Skills

People management

Customer service

Upselling / sales

Shift management

Job description

Assistant Manager - Leisure Entertainment High Wycombe

£30,000 basic £36K +OTE + career development

(Based on 40-hour week +Overtime paid hourly + bonus received monthly)

We are looking for an Assistant Manager in High Wycombe for one of the U.K.s most loved and most successful sports leisure concepts offering entertainment, gaming, food and beverage, competitions and parties appealing to children and adults alike.

This is fun, fast paced place to work and the Nationwide company is renowned for their incredible employee benefits and harnessing their top talent and progressing them in the business with their structured development programme.

Summary of the role:

• Customer facing - Ensuring customers have a fabulous time, every time.
• Team- Inspiring, coaching and developing team members to be the best version of themselves every day.
• Operations- Ensure the centre is clean, safe and fully operational at all times.
• Commercial- Upselling products and services ensuring the centre hits its targets.
• Financial- taking responsibility for banking and stock control.
• Working a mixture of shifts as the lead manager on duty including evenings and weekends.

We are keen to hear from applicants who have:

• An abundance of energy, enthusiasm, and drive.
• Experience delivering an amazing customer experience in a fast-paced customer facing business such as health and fitness, leisure centres, entertainment venues, visitor attractions, bars, restaurants or retail stores.
• At least 1 year's people management and key holder experience possibly as a Shift Manager, Service Manager, Duty Manager, Operations Manager, Restaurant Manager, Assistant Manager, Trading Manager or Store Manager.
• A head for business and the confidence in promoting new business and sales.
• The flexibility in their life to work at least one late evening per week and up to three in four weekends as these are their busy trade times.

There are great benefits and discounts working for this amazing brand too.

Interviews available immediately