Assistant Manager

Leisure People; Burton upon Trent; On-site; GBP 32,000 - 35,000; Full time

Job summary

Leisure People in Burton upon Trent is seeking a hands-on Assistant Manager to support the General Manager and run a well-established leisure venue. You will lead a motivated team and create a welcoming atmosphere for every guest.

You will oversee daily operations, drive multiple revenue streams including admissions, food and beverage, and exclusive hire, and deputise for the General Manager on duty. A competitive salary of £32k-£35k OTE is offered with excellent benefits and career progression

Qualifications

• Experience overseeing daily operations to ensure smoothness and efficiency.
• Strong attention to detail with a front-of-house mindset.

Responsibilities

• Lead and inspire a passionate team to deliver exceptional customer experiences daily.
• Keep operations running smoothly.
• Coach and develop your team to be the best they can be.
• Drive revenue streams including admissions, food & beverage, and exclusive hire.
• Engage in exciting projects to bring fresh ideas and tangible impact.
• Work duty management shifts and at least one weekend in two.
• Deputise for the General Manager when required.

Skills

Operations

Leadership

Commercial Awareness

Communication Skills

Front-of-house

Job description

We are looking to recruit a hands-on Assistant Manager to support the GM and run a well-established and very successful leisure/entertainment venue in Burton. You will work closely with the General Manager, setting the standard, motivating your team, and creating a vibrant, welcoming atmosphere for every customer.

Responsibilities will include:

• Lead and inspire a passionate team to deliver exceptional customer experiences every day
• Keep operations running smoothly
• Coach and develop your team to be the best they can be
• Drive multiple revenue streams including admissions, food and beverage and exclusive hire.
• Exciting Project Work that will allow you to make a meaningful impact on the venue, your fresh ideas and contributions will be valued.
• Work duty management shifts and a minimum of 1 weekend in 2.
• Deputise for the General Manager

Ideal candidates will have:

• Operational Know-How - has strong attention to detail and experience overseeing daily operations, ensuring everything runs smoothly and efficiently

• Leadership Experience - proven ability to motivate, support and guide a team in a customer focused high footfall leisure, hospitality or retail business.
• Commercial Awareness - experience in growing numerous income lines, understanding of KPIs, cost control, and ways to drive performance
• Great Communication Skills - confident engaging with guests and colleagues, resolving issues with a positive, solution-led approach

• A front of house approach and a hands‑on attitude - willing to roll up your sleeves

In addition to a competitive basic salary of £32k -35K OTE, there are an excellent benefits package. There are also excellent opportunities to develop your career as the business continues to expand throughout the country.

Interviews are immediately available.