Assistant Manager - Green Street Bristol

The Walcot Group Limited; West of England; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Job summary

The Walcot Group Limited is seeking an Assistant Manager for Green Street Bristol. You will support the General Manager and Kitchen Manager to drive store growth, ensure service quality, safety, and team performance in a busy bakery/cafe setting.

We value ambitious individuals who want to progress within a growing hospitality brand, with flexible shifts and staff discounts across venues.

Qualifications

• Experience in Bakery/Busy Cafe environments is essential.
• Strong knowledge of health & safety protocols.
• Proven ability to lead and train teams toward consistent service quality.

Responsibilities

• Lead the store team to maintain high standards during busy services.
• Support recruitment, onboarding and scheduling of staff.
• Ensure consistent customer service, presentation and food quality.
• Maintain health and safety compliance and cash handling procedures.

Skills

Leadership

Communication

Operational experience

Opening & Closing

Team management

Barista experience

Job description

Title: Assistant Manager (AM)

Site: Green Street Bristol

Reporting to: General Manager GS Bristol

Working Alongside: FOH & BOH Team

About Us: Green Street

The home of butchers, bakers, and sandwich makers. At Green Street we keep it simple. We serve butcher-quality meat in baker-quality bread, delivered quickly with a friendly neighbourhood feel.

The Role: What does a Green Street AM do?

The Green Street Bristol AM supports the General Manager and Kitchen Manager operationally ensuring the overall growth and success of the business. This role is responsible for supporting the GM in overseeing the overall operations of the store, ensuring consistent service quality, food safety, team performance, and customer satisfaction. We are looking for an ambitious candidate keen to progress in Hospitality and be part of a growing brand. This is a key role in the Management team.

In a Green Street store, that responsibility shows up in a few key ways:

• Leading the team: setting the tone, supporting training, and keeping standards high during busy services
• Customer Service: Setting the tone of Positive, Friendly Vibes
• Managing food quality and consistency: ensuring every Legendary Bap meets brand and customer expectations
• Maintaining health and safety standards: keeping the site clean, compliant, and well organised

A typical day might include:

• Supporting the GM on staffing, set up and setting standard for pace and customer service.
• Ensuring consistent execution of customer service and presentation standards.
• Maintaining compliance via Alert 65, as well as managing cash handling and supporting the GM with premises security.

Key skills we’d like to see:

To succeed in an AM role, you need a mix of operational knowledge and a positive leadership presence. It’s about setting the standard for the entire team.

• Leadership and presentation: Well presented with a clean and professional appearance, exhibiting exemplary behavior at all times to set the tone for the team.
• Communication skills: Strong communication presence in-store. A go to for your team, reliable and supportive to your GM & KM
• Operational experience: Solid knowledge of all operational areas, including health & safety protocols. Experience in a Bakery/Busy Cafe a must. Knowledge of Polaris, CPL and Alert 65 a plus.
• Opening & Closing Responsibilities: Confidently run opening and closing shifts.
• Team Management: Support recruitment, onboarding and training of new starters. Assist with rotas and holiday planning when required.
• Nice to have: Barista experience

Why Join Us?

• Great Pay: Competitive salary
• Career Growth: We are a fast growing Group of restaurants (The Walcot Group) with potential to grow in different areas of the business. We offer clear paths into culinary and operational training.
• Flexibility: Various shift patterns to suit your lifestyle.
• Local Perks: 25% Staff discounts across our venues