Assistant Manager

The Restaurant Hub; Dartford; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Bonuses

Discounts

BRG Spark App discounts

Healthcare benefits

Flexible working

Job summary

The Restaurant Hub is seeking an Assistant Manager to lead front-of-house and kitchen operations across BRG brands. You will help drive guest experiences, coach teams, and uphold brand standards in a fast-paced dining environment.

Join a diverse group of brands and contribute to a vibrant, guest-focused culture with opportunities for growth and flexible working arrangements.

Qualifications

• Experience in hospitality supervisory roles preferred.
• Strong communication and people skills.
• Commitment to guest satisfaction and standards.

Responsibilities

• Drive Excellence by overseeing day-to-day operations and service standards.
• Strategic Leadership to develop SMART plans boosting sales and performance.
• Empower Your Team through training, supervision and motivation.
• Team Building to recruit and nurture talent aligned to goals.
• Ensure Quality with high food safety, service, and management standards.
• Deliver Delight by maintaining consistency in dishes and service.
• Compliance Champion to adhere to health, safety and legal regulations.

Skills

Leadership

Team Management

Customer Service

Job description

Step Up and Make an Impact as an Assistant Manager!

At Our Restaurant Hub, we’re breaking new ground by bringing together a diverse range of beloved brands from the Boparan Restaurant Group under one roof. Imagine a place where guests can savour the flavours of Carluccio's Caffe, Slim Chickens, Ed’s Easy Diner, Gourmet Burger Kitchen, and Harry Ramsden's—all in one location. We’re not just serving food; we’re creating memorable dining experiences for every customer.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Why This Role Is Special:

As an Assistant Manager, you’ll support the General Manager is all of our restaurant operations—from the bustling front-of-house to the precise execution in the kitchen. Creating a vibrant, customer-focused environment that keeps guests coming back. Your passion and professionalism will inspire your team to achieve great things, driving brand loyalty and business success.

Your Key Responsibilities:

• Drive Excellence: Support all day-to-day operations, ensuring top-tier service and standards.
• Strategic Leadership: Support the development and implementation of SMART business plans that boost sales and performance.
• Empower Your Team: Provide ongoing training, supervision, and motivation, ensuring every team member excels.
• Team Building: Identify talent and recruit the best to achieve business goals.
• Ensure Quality: Maintain high standards in food safety, customer service, and team management.
• Deliver Delight: Ensure every dish meets our exacting standards of quality and consistency.
• Compliance Champion: Adhere to all health, safety, and legal regulations with precision.

What We Offer:

• Performance-Based Bonuses: Rewarding your hard work and results.
• Generous Discounts: 50% off at all our brands for you and 5 friends—plus more!
• Exclusive Perks: Access to discounts from over 1,000 retailers and restaurants via our BRG Spark App.
• Financial & Wellbeing Support: Free mortgage advice, advanced pay access, and healthcare benefits.
• Career Growth: Explore endless opportunities across our diverse group of brands.
• Flexible Working: We understand the need for balance and offer flexible working opportunities.

Are You what we’re Looking For?

If you are fun, driven, and eager to grow, we’d love to have you on our team! Step into a role where your passion for people and excellence will help shape the future of dining. Join us today and make a real impact!

One of our largest Restaurant Hubs offering a range of meals from Ed’s Diner, Slim Chickens, Gourmet Burger Kitchen, Harry Ramsdens and Caffe Carluccios. Located upstairs in the Sainsburys Supermarket just opposite Crayford Greyhound Track and with close links to Crayford Train Station and just off the A2.