Assistant Manager - Financial Services Operations (Insurance)

KPMG UK; Greater London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to join their Financial Services Operations team. This role involves performing diagnostic analyses, managing transformation projects, and facilitating client workshops to design innovative solutions. The ideal candidate should possess strong project management and business analysis skills, along with a solid understanding of the Insurance and Wealth sectors. Join a dynamic team dedicated to delivering world-class operational excellence and making a significant impact in the financial services landscape. If you're passionate about driving transformation and optimizing processes, this opportunity is perfect for you.

Qualifications

• Strong knowledge of Insurance, Wealth, Pensions & Retail Investments.
• Experience in managing projects from initiation to implementation.

Responsibilities

• Perform diagnostic analysis on operational transformation engagements.
• Manage workstreams through all key stages of a transformation project.

Skills

Project Management

Business Analysis

Analytical Techniques

Process Mapping

Client Engagement

Problem Solving

Presentation Skills

Education

Degree in Business or related field

Tools

PowerPoint

Excel

Job description

Assistant Manager - Financial Services Operations (Insurance)

Type: Full Time

Service Line: Customer, Ops & Infr

Contract type: Permanent

Base Location: London and Edinburgh plus network of 20 offices nationally

The KPMG Financial Services Operations function is a cornerstone of our business. Operating from London and Edinburgh we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as an Assistant Manager - Financial Services Operations?

In order to support the growth of our capabilities within the CO&I FS Ops team, we are currently looking to recruit Assistant Managers who can make a significant contribution by combining an understanding of the Insurance, Wealth, Pensions & Retail Investments industry with transformation, reorganisation and optimisation capabilities.

What will you be doing?

• Performing diagnostic analysis, through applying analytical techniques on large operational transformation engagements.
• Service delivery in Digital Operations, such as digital solutions and data and analytics.
• Facilitating client workshops to scope and design transformational solutions.
• Managing workstreams through all of the key stages of a transformation project, from diagnostic to implementation.
• Providing Programme/Project Management support, including production of reporting, RAID management, and general PMO tasks.
• Identifying, managing and mitigating risks and issues throughout the delivery lifecycle.
• Developing and continually improving solutions, methodologies and tools to deliver consistent world class operating excellence capability.
• Contributing capability experience to proposition development and to proposals / bids.

What will you need to do it?

• Insurance, Wealth, Pensions & Retail Investment knowledge and market dynamics for the UK and EU countries.
• Managing work streams or entire projects (local and abroad) through all the key stages of a project, from initiation to implementation.
• Project Management and support experience including governance planning, production of strategic reporting, RAID management, monitoring of client requests.
• Strong Business Analyst skills including experience in documenting business and technology/ functional specifications, process mapping and conducting client and customer interviews and workshops.
• Expertise in core consulting methodologies such as process mapping, business case development, strategy development and requirements gathering.
• Capable of using methodologies and tools to deliver consistent world class operating excellence capability.
• Experience in problem identification, solving and design for both user and business needs.
• Excellent written and oral presentation skills with an inspirational and collaborative style.
• Advance knowledge in Power Point and Excel.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Consulting

Industries: Business Consulting and Services and IT Services and IT Consulting