Assistant Manager: Elevate Coffee Shop Experience & Growth

Soar Group; England; Vor Ort; GBP 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Free handmade drinks

50% discount on food and bottled drink

Pension scheme and matched employer/EE

Team incentives and mystery guest

Zusammenfassung

Costa Coffee is seeking an Assistant Manager to support the Store Manager and lead a team in delivering an exceptional coffee experience. You will manage operations, rotas and holidays while driving sales and maintaining high standards of hygiene and customer service.

The role emphasizes team development, coaching and adherence to brand standards, with a strong focus on health and safety. Competitive benefits and a pension scheme are highlighted in the package.

Qualifikationen

• A great Assistant Manager candidate with supervisory/management experience.
• Extensive knowledge of Hygiene, Health & Safety and branded audits.
• Strong communication and customer service skills.

Aufgaben

• Support Store Manager and deputise in their absence.
• Efficient store operation management to deliver the best coffee experience.
• Plan weekly rotas, shifts and staff holidays.
• Drive sales growth with the team to maximise KPIs.
• Manage store P&L, productivity and gross profit targets.
• Develop the team with in-store and online training.
• Motivate, coach and manage staff to deliver service and standards.
• Manage stock and ordering for food and consumables.
• Ensure adherence to company standards, policies and procedures.
• Carry out hygiene, health & safety checks and take remedial action as needed.

Kenntnisse

Supervisory experience

Health & safety knowledge

Brand audits

Customer communication

Jobbeschreibung

Costa Coffee is seeking an Assistant Manager to support the Store Manager and lead a team in delivering an exceptional coffee experience. You will manage operations, rotas and holidays while driving sales and maintaining high standards of hygiene and customer service.

The role emphasizes team development, coaching and adherence to brand standards, with a strong focus on health and safety. Competitive benefits and a pension scheme are highlighted in the package.