Assistant Café Manager: Lead Service & Team Growth

One Retail; Gloucester; On-site; GBP 21,000 - 27,000; Full time

Job summary

One Retail, on behalf of Costa Coffee, is seeking an experienced Assistant Cafe Manager to oversee all cafe operations in a fast-paced retail environment. The role is full-time, 40 hours per week, with shift patterns across 5 days and a focus on delivering exceptional food experiences and customer service.

You will lead a team, manage inventories and tills, and assist the store manager with budgets and action plans.

Qualifications

• Previous experience in a similar role is required.
• Experience managing teams.
• Excellent communication and organisational skills.
• Ambitious and motivated to upskill.

Responsibilities

• Liaising between the team and manager to ensure we continually exceed expectations.
• Motivating the team to keep everyone on task.
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans.
• Managing the tills and processing payments.
• Supporting and training our teams, leading from the front to ensure excellence.
• Assisting with paperwork when required.
• Representing Compass Group UK&I and maintaining a positive brand image.

Skills

Customer service

Team management

Communication

Organisation

Upskilling mindset

Job description

One Retail, on behalf of Costa Coffee, is seeking an experienced Assistant Cafe Manager to oversee all cafe operations in a fast-paced retail environment. The role is full-time, 40 hours per week, with shift patterns across 5 days and a focus on delivering exceptional food experiences and customer service.

You will lead a team, manage inventories and tills, and assist the store manager with budgets and action plans.