Assistant Manager Coffee House Leadership & Growth

Trading Post Coffee Roasters; Brighton; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Free coffee

Discounted meals

50% staff discount

Bean discounts

Venue discounts

Birthday gift card

Mental health support

Pension scheme

Performance bonus

Leadership training

Career progression

Résumé du poste

Trading Post Coffee Roasters is hiring an Assistant Manager to lead a Coffee House alongside the General Manager. You will create an environment where both staff enjoy coming to work and guests have memorable experiences.

You will oversee shifts, coach your team, and drive standards while supporting business performance and growth within a supportive leadership culture. You will develop talent through coaching and training, with opportunities to progress into a General Manager or Area Manager

Qualifications

• Experience leading or supervising a team in a busy customer-facing environment.
• Strong people management and coaching skills.
• Experience delivering high standards of customer service.
• Good organisational skills and the ability to prioritise effectively.
• Commercial awareness and an understanding of business performance.

Responsabilités

• Lead shifts that deliver exceptional hospitality and high operational standards.
• Coach, support and motivate your team to perform at their best.
• Work with the General Manager to achieve sales, labour and profitability targets.
• Help recruit, onboard and develop new team members.
• Build strong relationships with customers and create memorable guest experiences.
• Ensure company standards are consistently maintained across service, food safety, cleanliness and presentation.
• Use initiative to solve problems quickly and confidently.
• Support stock management, ordering and daily operational planning.
• Lead by example and foster a positive, high-performing team culture.

Connaissances

Leadership experience

People development

Hospitality knowledge

Customer service

Organizational skills

Description du poste

Trading Post Coffee Roasters is hiring an Assistant Manager to lead a Coffee House alongside the General Manager. You will create an environment where both staff enjoy coming to work and guests have memorable experiences.

You will oversee shifts, coach your team, and drive standards while supporting business performance and growth within a supportive leadership culture. You will develop talent through coaching and training, with opportunities to progress into a General Manager or Area Manager