Shift Leader — Specialty Coffee House

Trading Post Coffee Roasters; Brighton; Sur place; GBP 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Free coffee on shift

50% employee discount on food anddrink

Discounts on beans and retail products

Discounts at Beachfront Leisure venues

Birthday Gift Card

Mental health and financial wellbeing 

Company pension scheme

Ongoing coffee education and training

Career progression opportunities

Résumé du poste

Trading Post Coffee Roasters in Brighton is seeking a Supervisor to lead our coffee house team and ensure every guest enjoys an outstanding experience.

You will support the management team, coach colleagues, keep high standards of hospitality, service and cafe operations, and help build a positive, collaborative culture.

If you’re passionate about specialty coffee, enjoy leading by example and want clear opportunities to grow with us, apply today.

Qualifications

• Experience in hospitality or customer service.
• Experience supervising a team.
• Strong organisational and communication skills.
• Ability to prioritise tasks and manage multiple demands.
• Passion for delivering exceptional hospitality.

Responsabilités

• Lead shifts to deliver exceptional service and guest experiences.
• Support the management team with day-to-day operations.
• Coach and develop team members to perform at their best.
• Maintain high standards of cleanliness, safety and presentation.
• Make confident decisions and resolve issues as they arise.

Connaissances

Hospitality experience

Team leadership

Customer service

Communication

Coaching

Description du poste

Trading Post Coffee Roasters in Brighton is seeking a Supervisor to lead our coffee house team and ensure every guest enjoys an outstanding experience.

You will support the management team, coach colleagues, keep high standards of hospitality, service and cafe operations, and help build a positive, collaborative culture.

If you’re passionate about specialty coffee, enjoy leading by example and want clear opportunities to grow with us, apply today.