Assistant Manager

Rank Group; Wimbledon; Hybrid; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Paid Breaks

Rewards Platform

Food & Drinks Discount (50% off)

Pension & Life Assurance

Sick Pay Scheme

Career Development

Job summary

Mecca Bingo in Wimbledon is seeking an Assistant Manager to lead a lively team and deliver memorable guest experiences every day. You will work alongside the General Manager to set standards, coach your team, and ensure smooth operations in a fast-paced, customer-focused environment.

The role rewards hands-on leadership, sharp communication, and a commercial mindset, with clear KPIs and opportunities for development within the UK's leading LMS platform.

Qualifications

• Leadership experience in a fast-paced customer environment.
• Customer-focused mindset with passion for memorable service.
• Operational know-how to run daily activities smoothly.
• Strong communication with guests and colleagues.
• Hands-on attitude and lead by example.
• Understanding KPIs, cost control and performance drivers.
• Adaptable under pressure with problem-solving approach.
• Experience coaching and developing team members.

Responsibilities

• Lead and inspire a passionate team.
• Deliver exceptional customer experiences every day.
• Drive results and keep operations running smoothly.
• Coach and develop your team to be the best they can be.

Skills

Leadership Experience

Customer-Focused Mindset

Operational Know-How

Communication Skills

Hands-On Attitude

Commercial Awareness

Adaptability

Team Development Skills

Job description

Competitive Salary: From £32,500 + Amazing Perks!

Ready to lead, inspire, and make every guest experience unforgettable? Join Mecca Bingo as an Assistant Manager and take the next step in your career. You’ll work hand-in-hand with the General Manager, setting the standard, motivating your team, and creating a vibrant, welcoming atmosphere for every customer.

Why You’ll Love It Here:

• Competitive Salary – From £32,500
• Paid Breaks – because your time matters
• Exclusive Rewards Platform – discounts on travel, shopping, dining & more
• 50% Off Food & Soft Drinks – for you and up to three friends
• Pension & Life Assurance – we’ve got your future covered
• Company Sick Pay Scheme – support when you need it
• Career Development – Access to one of the UK's leading LMS platform

Your Impact:

• Lead and inspire a passionate team
• Deliver exceptional customer experiences every day
• Drive results and keep operations running smoothly
• Coach and develop your team to be the best they can be

To shine as an Assistant Manager at Mecca Bingo, you’ll bring:

• Leadership Experience – proven ability to motivate, support and guide a team in a fast‑paced customer environment
• Customer-Focused Mindset – you’re passionate about delivering outstanding service and memorable experiences
• Operational Know-How – experience overseeing daily operations, ensuring everything runs smoothly and efficiently
• Great Communication Skills – confident engaging with guests and colleagues, resolving issues with a positive, solution-led approach
• A Hands-On Attitude – willing to roll up your sleeves and lead by example
• Commercial Awareness – understanding of KPIs, cost control, and ways to drive performance
• Adaptability – comfortable working under pressure and finding creative ways to overcome challenges
• Team Development Skills – experience coaching others, giving feedback, and supporting growth