Vibrant Guest Experience Team Member

The Rank Group plc; Hull and East Yorkshire; Presencial; GBP 13.876 - 19.764; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Paid breaks

Employee rewards platform

50% discount on food and drinks

Pension and life assurance

Sick pay scheme

Funded apprenticeships

Uniform provided

Descripción de la vacante

A leading gaming and entertainment company in Hull and East Yorkshire is seeking a Mecca Bingo Team Member to deliver exceptional customer experiences. Responsibilities include serving customers both behind the bar and on the bingo floor, ensuring a welcoming atmosphere. The ideal candidate will be customer-focused with strong communication skills. This role offers a competitive salary, a supportive work environment, and opportunities for personal and professional growth. Join a vibrant team dedicated to creating unforgettable experiences.

Formación

• Must demonstrate a customer-focused attitude.
• Be friendly, adaptable, and caring towards customers.
• Possess strong communication skills to engage with guests.

Responsabilidades

• Deliver a fantastic customer experience in various venue areas.
• Assist behind the bar and call bingo while engaging customers.
• Work collaboratively with team members to create an exciting atmosphere.

Conocimientos

Customer-focused attitude

Friendly and adaptable

Strong communication skills

Descripción del empleo

At Mecca, we are all about bringing people together for unforgettable experiences, there is a reason we are the number one Bingo brand in the UK!

For over 60 years, we have been at the heart of our communities, offering a safe space where everyone is welcome to play Bingo, enjoy our Slots or relax with friends and enjoy great value food and drinks. Whether in our vibrant venues or playing with us online, we put our customers at the heart of everything do - which is why we need exceptional people - we couldn't do it without them.

Committed to creating a workplace that's inclusive, supportive and full of opportunity, our Teams play a vital part in shaping the future of our brand. Join us, and your career can really take off.

We're passionate delivering exceptional customer experiences- and we are looking for people who are too!

Sound like your kind of place? Let's Play!

• Competitive Salary - £12.71 / hour
• Real contracts from 8 to 35 hours – no zero-hour contracts!
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health First Aiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024
  
  

As a Mecca Bingo Team Member, you’ll be part of a vibrant team responsible for delivering a fantastic customer experience. You will work across different areas of the venue from the helping behind the bar to calling the bingo, ensuring every customer feels welcomed and engaged. The role focuses on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.

Qualifications

• A customer-focused attitude
• Friendly, adaptable, and caring
• Strong communication skills
  
  

Why join us?

• Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication
• Fantastic Rewards: Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding
• Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role
• People-Focused Culture: Mecca is all about its people. Our Supportive and nurturing work environment ensures you have the tools you need to thrive
• High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential
• Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued
• Emphasis on Growth: At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel
  
  

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.

We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.