Assistant Manager

Rank Group; Burton upon Trent; Remote; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Paid breaks

Exclusive rewards platform

50% off food & soft drinks

Pension & life assurance

Sick pay

Career development

Job summary

Mecca Bingo in Burton upon Trent is seeking an Assistant Manager to lead a vibrant team and work closely with the General Manager to set standards, motivate staff, and create memorable guest experiences.

You’ll oversee daily operations, coach colleagues, and drive KPIs while delivering exceptional service in a fast-paced entertainment venue.

This role offers a competitive salary, perks, and opportunity for career development within the Rank Group.

Qualifications

• Leadership experience motivating a team in a fast-paced customer environment.
• Customer-focused mindset with a passion for outstanding service.
• Experience overseeing daily operations to ensure smooth execution.
• Strong communication skills with guests and colleagues, resolving issues.

Responsibilities

• Lead and inspire a passionate team.
• Deliver exceptional customer experiences every day.
• Drive results and keep operations running smoothly.
• Coach and develop your team to be the best they can be.

Skills

Leadership

Customer focus

Operational know-how

Communication

Hands-on attitude

Commercial awareness

Adaptability

Team development

Job description

Competitive Salary + Amazing Perks!

Ready to lead, inspire, and make every guest experience unforgettable? Join Mecca Bingo as an Assistant Manager and take the next step in your career. You’ll work hand-in-hand with the General Manager, setting the standard, motivating your team, and creating a vibrant, welcoming atmosphere for every customer.

Why You’ll Love It Here:

• Competitive Salary
• Paid Breaks – because your time matters
• Exclusive Rewards Platform – discounts on travel, shopping, dining & more
• 50% Off Food & Soft Drinks – for you and up to three friends
• Pension & Life Assurance – we’ve got your future covered
• Company Sick Pay Scheme – support when you need it
• Career Development – Access to one of the UK's leading LMS platform

Your Impact:

• Lead and inspire a passionate team
• Deliver exceptional customer experiences every day
• Drive results and keep operations running smoothly
• Coach and develop your team to be the best they can be

Where?

Buton on Trent

To shine as an Assistant Manager at Mecca Bingo, you’ll bring:

• Leadership Experience – proven ability to motivate, support and guide a team in a fast‑paced customer environment
• Customer-Focused Mindset – you’re passionate about delivering outstanding service and memorable experiences
• Operational Know-How – experience overseeing daily operations, ensuring everything runs smoothly and efficiently
• Great Communication Skills – confident engaging with guests and colleagues, resolving issues with a positive, solution-led approach
• A Hands-On Attitude – willing to roll up your sleeves and lead by example
• Commercial Awareness – understanding of KPIs, cost control, and ways to drive performance
• Adaptability – comfortable working under pressure and finding creative ways to overcome challenges
• Team Development Skills – experience coaching others, giving feedback, and supporting growth