Assistant Manager

Harri; United Kingdom; Remote; GBP 26,000 - 36,000; Full time

Benefits offered by this job

TRONC

Training program

Employee assistance

EarlyPay

Maternity leave

Paternity leave

Referral bonus

Staff discount

Cycle to Work

Job summary

Heartwood Collection is looking for an Assistant Manager to lead service on the floor, support the kitchen, and train team members across branded venues. This 48-hour contract offers a busy, hospitality-driven environment with room for progression.

You will work with supervisors to ensure guest satisfaction, manage shifts, and contribute to a warm, community-focused guest experience across Heartwood Inns and Brasserie Blanc.

Qualifications

• Passionate, vibrant personality with guest focus.
• Experience running service on the floor and training staff.
• 2–3 years as Assistant Manager with leadership in branded ops.

Skills

Guest service

Team leadership

Training

Floor service

Job description

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as an Assistant Manager

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

• Competitive salary package, includes TRONC*
• Contract of 48 hours
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• Passionate and vibrant personality, a real people person who cares for the guests, team and experience
• Confident in running a service from the floor, fresh food restaurant experience and delivering training and support to team members
• Able to run different aspects of hospitality, including bar, host stand (and reception for rooms site), with a proven record of leadership skills
• 2-3 years experience as an Assistant Manager, ideally with branded operations knowledge and assist the General Manger with admin, staffing, financial aspects of running a site

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*On Target Earnings is based on a 48-hour working week, TRONC is calculated from the expected 6 months' site average

Please note, we cannot take applications from overseas or that require sponsorship

For Heartwood Collection's privacy notice click here . For Harri’s privacy notice click here