Assistant Manager

M & D Care; Tonypandy; On-site; GBP 25,000 - 32,000; Full time

Job summary

Assistant Care Manager role in Tonypandy, United Kingdom. You will support the Registered Manager, lead a care team and drive person-centred care delivery. You will supervise staff, maintain records, and ensure care standards while promoting dignity and wellbeing for residents.

We value strong leadership, good communication, and IT skills, with experience in residential care and managing challenging behaviours. This is a hands-on, people-focused leadership position within a supportive team.

Qualifications

• Proven experience in care is essential.
• Experience in residential care is required.
• Experience in managing challenging behaviours is desired.
• Strong leadership, communication and IT skills are key to the role.

Responsibilities

• Support the Registered Manager in daily operations and lead in their absence.
• Supervise and develop care staff to deliver high-quality, person-centred support.
• Maintain accurate records and ensure compliance with care standards.
• Promote dignity, independence, and wellbeing for individuals with complex needs.
• Foster strong relationships with staff, supported individuals, and professionals.
• Oversee Specialist Support Managers and Senior Support Workers.

Skills

Leadership

Staff development

Communication

IT skills

Record keeping

Care standards

Tools

Care management software

Job description

Full job description

As Assistant Care Manager, you will support the Registered Manager and lead a dedicated care team in delivering high-quality, person-centred care. You will work closely with the service manager and play a key role in staff development, service delivery, and maintaining care standards.

Role and Responsibilities

• Support the Registered Manager in daily operations and lead in their absence
• Supervise and develop care staff to deliver high-quality, person-centred support
• Maintain accurate records and ensure compliance with care standards
• Promote dignity, independence, and wellbeing for individuals with complex needs
• Foster strong relationships with staff, supported individuals, and professionals
• Oversee Specialist Support Managers and Senior Support Workers

Experience

Proven experience in care is essential. You will also need to demonstrate experience in residential care and managing challenging behaviours. Strong leadership, communication and IT skills are also key to this role.