Registered Manager, Extra Care

Edora Care Plus; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A healthcare service provider in London is seeking an experienced CQC Registered Manager to ensure compliance with regulatory requirements and lead a dedicated team. This role involves managing quality assurance, staff training, and delivering person-centered care. Ideal candidates will have proven experience in care management and a solid understanding of CQC standards. Join us in enhancing the quality of care for our clients while maintaining a supportive and safe environment.

Qualifications

• Experience in a managerial role within a care setting.
• Knowledge of CQC standards and regulations.
• Ability to maintain accurate records and reporting.

Responsibilities

• Ensure regulatory requirements are met for care services.
• Manage quality assurance processes and audits.
• Lead and manage a team of care staff effectively.

Skills

CQC Compliance

Quality Assurance

Infection Prevention and Control

Staff Management

Person-Centered Care

Tools

Care Control System

Job description

Overview

We're looking for an experienced CQC Registered Manager.

Fulfill the role of Registered Manager with the CQC, ensuring all regulatory requirements are met, including:

• filing all required notifications in a timely manner
• responding to CQC queries
• quality assurance, including ensuring regular audits and spot checks are undertaken to ensure continued compliance with CQC standards
• keeping the Nominated Individual informed
• aspiring to increase the service’s CQC rating

Be the lead contact for CQC:

• maintain a positive working relationship with the relevant inspector
• lead preparations for any CQC inspection, liaising with staff and providing all information required

Manage the safety and quality of the business

• be responsible for the safe delivery of the service in line with legislative requirements and company policy and procedures
• undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
• understand and monitor health and safety
• act as lead for infection prevention and control
• maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the business
• effectively manage complaints and incidents
• be prepared to work flexibly to ensure the safe delivery of the service
• act as staff lead for Safeguarding of Vulnerable Adults (SOVA)

Provide a good service to clients

• promote choice, control and dignity for all clients, ensuring all care plans are person-centered
• ensure that prior to each service commencing, a client assessment and risk assessment with the client, and/or their chosen representatives, has been completed including what the client needs and would like to achieve from their care and support
• ensure a written individually tailored care and support plan has been created and agreed, that respects the client’s wishes and promotes their dignity and privacy
• agree appropriate risk control measures to reduce identified risks

Lead and manage staff

• act as an ambassador for the electronic care system, Care Control, ensuring all staff are fully versed in its use
• manage the effective recruitment, induction and training of the team leaders, care & support workers and the administrator
• identify ongoing training needs and ensure staff are up to date with current best practice
• ensure information, guidance and ongoing supervision is provided to enable staff to effectively and safely
• make sure appraisals are carried out and staff performance is effectively managed
• ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care & support workers are sick or absent
• direct line management of the Team Leaders and Care Administrator

This post requires an Enhanced Disclosure from the Disclosure and Barring Service

A detailed job description will be provided.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Nursing Homes and Residential Care Facilities