Care Home Manager (Nursing)

Kingsley Healthcare Group; Ipswich; On-site; GBP 50,000 - 65,000; Full time

Job summary

Kingsley Healthcare Group is looking for an experienced Care Home Manager in Ipswich to oversee daily operations of a care home. You will ensure regulatory compliance with the CQC and lead a team to deliver high-quality, person-centred care while working within budget and occupancy targets.

Reporting to the Operations Manager, you will coordinate with Deputy Manager and central teams, drive market-facing activities to maintain full occupancy, and foster strong relationships with residents,

Qualifications

• Experience managing a nursing or residential home.
• Strong knowledge of CQC standards and regulatory requirements.
• Excellent communication with residents, families and professionals.
• Proven ability to market and run a commercially successful care home.
• Commitment to high levels of person-centred care.

Responsibilities

• Provide leadership and direction to the home’s staff, fostering kindness and empathy.
• Ensure regulatory compliance and high standards of care.
• Manage the home budget and strive to meet financial targets.
• Develop a strategic plan to maintain full occupancy and promote services.
• Build positive relationships with residents, families and stakeholders.

Skills

Leadership

CQC knowledge

Communication skills

Marketing & business skills

Person-centred care

Change management

Education

NMC registered nurse

Job description

About the role

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.

Reports to:

Operations Manager

Key duties and responsibilities

• Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion, and empathy.
• Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
• Manage the home’s budget, ensuring financial targets are met and costs are effectively managed.
• Develop and implement a strategic marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders.
• Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.

Skills and attributes

• Previous experience managing a nursing / residential home.
• A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
• Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
• A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
• Enthusiasm and passion for developing high levels of person-centred care.
• Ability to actively participate in the growth and development of the care service.

Education and qualification

• Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential).

What will you gain?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.