Assistant Manager

TN United Kingdom; Scotland; On-site; GBP 26,000 - 31,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Manager to support unit operations and drive sales. In this fast-paced role, you will manage people, deliver exceptional customer service, and contribute to profitability. With a competitive salary, generous benefits, and a structured career path, this opportunity is perfect for those looking to develop their management career. Join a company that values growth and offers fantastic discounts and support to help you succeed.

Benefits

30 days’ holiday increases with service

Employee discounts (50% off onsite KFC, BK, Starbucks, Pizza Express)

My Welcome Break discounts at hundreds of retailers

Contributory pension (after 3 months)

Structured career path and bespoke training

Free on-site parking

Generous discounts on hotel rooms for you and family members

Qualifications

• Experience in a supervisory or management role in customer service.
• Passionate about delivering great customer service.

Responsibilities

• Support the Unit Business Manager in running the unit.
• Drive sales and profitability while managing people.

Skills

Customer Service Management

People Management

Sales Growth Focus

Multi-tasking

Education

Experience in a Supervisor or Management Role

Job description

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Welcome Break, WHSmith, Abington, Lanarkshire, ML12 6RG

Pay up to £26,500 plus bonus and £10 on-shift meal allowance

Fantastic benefits & discounts, free parking & great career opportunities

Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.

As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast-paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.

A Welcome Break Assistant Manager would ideally:

• Have experience in a supervisor or management role in customer service
• Be passionate about delivering great customer service.
• Be a good people manager who can motivate others and lead by example.
• Be a true multi-tasker able to juggle a range of tasks.
• Be business-minded and focused on delivering profitable sales growth.
• Have ambition to develop their management career.

Key benefits for Assistant Managers:

• Competitive salary plus bonus
• £10 on shift meal allowance
• 30 days’ holiday increases with service
• Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
• My Welcome Break discounts - savings at hundreds of retailers
• Contributory pension (after 3 months)
• Structured career path and bespoke training
• Free on-site parking
• Generous discounts on hotel rooms for you and family members

Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.