Assistant Manager

Five Guys; Scotland; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the fast-casual dining sector is seeking an Assistant Manager to lead their team in delivering exceptional burgers and fries. This role emphasizes hands-on leadership and a strong customer service focus, ensuring a positive work environment and top-notch food quality. With opportunities for career growth and a variety of rewarding perks, this position is perfect for someone passionate about food and team development. Join a dynamic team where your contributions will be valued and rewarded, and help drive the success of a beloved brand.

Benefits

Bonus scheme up to 15% of annual salary

Secret Shopper bonus up to GBP2,000

High Performer Awards and bonuses

Long service vouchers

33 days paid holiday

Paid breaks

Free burgers, fries, and shakes on shift

Life assurance

Access to Wagestream for financial wellbeing

Employee discount through Five Guys Perks

Qualifications

• Hands-on leadership skills and strong customer service focus are essential.
• Passion for burgers and fries is a must.

Responsibilities

• Manage Shift Managers and Crew to ensure smooth operations.
• Support high-quality food delivery and customer satisfaction.

Skills

Hands-on leadership skills

Strong customer service focus

Passionate about burgers and fries

Integrity

Enthusiastic

Competitive

Job description

Assistant Manager Burgers & Fries at Five Guys

About Us

We're a burger restaurant with a simple formula: burgers and fries cooked to perfection, with no frozen ingredients. Since 1986, we've maintained our 'perfect and serve' philosophy. We value integrity, enthusiasm, competitiveness, and a can-do attitude.

Rewards & Perks

• Bonus scheme up to 15% of annual salary
• Secret Shopper bonus up to GBP2,000
• High Performer Awards and bonuses
• Long service vouchers: GBP500 at 5 years, GBP1,000 at 10 years
• 33 days paid holiday
• Paid breaks
• Free burgers, fries, and shakes on shift
• Life assurance
• Access to Wagestream for financial wellbeing

Additional Benefits

• Social events and days out
• Invitation to annual Assistant Manager conference
• Team competitions like Fry Cup and Olympics
• Employee discount through Five Guys Perks
• Wellbeing support and Employee Assistance Programme
• Career development opportunities
• Enhanced maternity & paternity leave
• Pension scheme

Ideal Candidate

• Passionate about burgers and fries
• Values: Competitive, Enthusiastic, Family, Get It Done, Integrity
• Hands-on leadership skills
• Strong customer service focus

Key Responsibilities

• Managing Shift Managers and Crew
• Supporting the delivery of high-quality food
• Creating a positive work environment
• Ensuring customer satisfaction and handling complaints
• Leading by example on the floor and in the kitchen
• Supporting the General Manager and store performance
• Owning the P&L, driving sales and controlling costs
• Managing daily operations and strategic planning
• Developing team talent

Career Growth

• Opportunities to progress to Deputy or General Manager roles
• Potential future roles include Area Trainer, District Manager, or support office positions
• Five Guys offers a rewarding career path, not just a job